“Fun should be the north star metric for entrepreneurs. Too many entrepreneurs suffer because they can’t see that life is a big party”

Oussama Ammar - The Family

Who we are

Waapi is a young startup based in Montpellier, in the South of France. After having spent two years developing a web app for camps and hotels and failed to find any client for it, we pivoted and started to work in Growth Marketing: ProspectIn was born.

And we found what we wanted. A scalable business model. A solution that can be sold around the world. Without moving from our office. Without meeting any clients.
Today, we are growing at a 50% rate per month, since the launch of ProspectIn, at the beginning of September 2019. With a team of 16 people, averaging at 24 years old. As you can imagine, this is crazy fast, especially if you consider that we didn’t raise any money.

What we are about to do

We could talk about vision. Like any other company, particularly big corporation. But we will not.

We will talk about what we are doing now, and what we are going to do next.

We think that the development and the marketing of a SaaS (Software As A Service) is a process that can be optimized and replicated. Today, we focus on delivering new SaaS that are meeting our own needs in the Growth Marketing industry, as fast as we can.

What makes this process and strategy so special is scalability. It means that you can generate an incredibly high amount of value with a small and efficient team. Without working days and nights. All relying on Pareto’s 80/20 rule and automation.

This virtuous business model allows us create a working environment where employees will not only have all the tools and comfort needed to excel at their job, but will have the feeling of joining a big Family.

Who we are looking for

We are looking for ambitious people who believe they can do awesome things, using the right tools, with the right people and the right process.

We seek people who love the startup industry and have an entrepreneurial mindset. People who are eager to learn (and fail) fast, to continuously improve themselves.

Everything that makes you special will be appreciated. Half of the team is self-educated and degrees don’t really matter. We are looking for humans, not robots that can fit with any awaited behavior from a teacher.

As we have clients scattered in more than 50 countries around the world, we need a person perfectly fluent in French and English. No experience is required.

What will be YOUR mission?

ProspectIn is currently experiencing a tremendous growth, 50% month to month to be precise.
As a rule, we don’t do demo nor calls. Every question and enquiry is handled via our instant chat. That means that we ought to be as fast as we can to reply to users and customers, with extremely high quality answers.

The role of the Customer Happiness Officer is both to delight users and customers by solving their problem and responding to their questions, and to be able to sell the solution to prospects that come to the chat to find out more about ProspectIn. The Customer Happiness Manager has both the technical vision and the business vision and is able to play the role of a salesperson when needed (always via chat - no call)

The Customer Happiness Officer is a key position within the team as he/she is the first point of contact with customers. He/she has a clear view of what users want and what are their main pain points. The Customer Happiness Officer will thus help the Product team and the Technical team to prioritize next features.

Finally, the Customer Happiness Officer will be in charge of optimizing the answering bot that is used when we are outside of office hours.

What are we offering?

We are offering a journey. An amazing journey.

It could be an end-of-studies internship or a full-time permanent job.

All the things you need to work at your best performance (like a computer, a noise-canceling headphones, an electric scooter, etc. ) will be provided. We are working in a friendly open-space, surrounded by green plants.
This a relaxed atmosphere, where we are trying to include every single person into a cohesive team.

There is free parking, a 50 square meters organic vegetable garden (yes you will eat tomatoes, melon, strawberries, and raspberries grown at the office) and outside sports facilities to prepare your summer body.

Tea, coffee, and fruits are free and unlimited.

How to apply?

You can contact us at: hiring@waapi.fr

PS 1: We give little importance to academic criteria.

PS 2: All applications containing standard motivation letters won’t be processed