Umi

UMI is composed of 9 interdependent teams:

• Sales
• CSM
• Engagement
• Marketing
• Production
• Product
• HR
• Tech
• US

These teams all work closely together to achieve the same goal: to guide innovation projects to success via direct market feedback. In France, we have two offices: Lyon and Paris.

We're international! In 2023, we launched UMI USA, a subsidiary dedicated to supporting innovation projects in the USA with offices in Lyon, France and New York, USA.

The CSM team is in close contact with customers: They help define offers, offer customer support, the transmission of questionnaires, methodology, project analysis and results presentation. They deliver and transform the feedback collected by the Production team into usable results for the customers.

Key missions:

• Help support our customers innovations to contribute to a better tomorrow
• Work on innovation methodology and questionnaire engineering
• Manage the progress of multiple projects on a variety of subjects

2 qualities to join the team:

• Excellent interpersonal and customer service skills
• Being organized and concise

If your team was stranded on a desert island, what items would you bring?: “love, freshwater and internet access!”

UMI’s mission is to help innovation projects grow. To this end, we have designed and developed an application that gives our customers access to their market. The Tech team is responsible for developing and maintaining this application.

Key missions:

• Define UMI’s technological strategy
• Implement key functionalities to better help our customers
• R&D and technology watch

2 qualities to join the team:

• Great curiosity coupled with a desire to learn
• The ability to make proposals, and listen to others

If your team was stranded on a desert island, what items would you bring?: “a deckchair and a fridge that never runs out…”

The Production team matches the right profiles with our customers' innovations. In constant liaison with the CSM team, it ensures that missions are carried out correctly.

Key missions:

• Understanding innovation projects
• Mapping and sizing project ecosystems
• Gathering market feedback

2 qualities to join the team:

• Rigor, organization, ability to manage several projects at once
• Good interpersonal skills, enjoy teamwork

If your team was stranded on a desert island, what items would you bring?: "a Swiss Army Knife and a saucepan, team survival in Koh Lanta mode!"

The Marketing & Communication team plays a cross-functional role within UMI. Their mission is to be in perfect harmony with the added value of other teams, so that the brand image perfectly reflects our expertise and personality.

Key missions:

• Increase UMI visibility
• Catch the attention of leads for the sales team
• Develop a unique and identifiable brand

2 qualities to join the team:

• Attention to detail
• Creativity

If your team was stranded on a desert island, what items would you bring?: "a flint and a board game: survival is important... but so is having fun!"

Why stop here? Here’s what other the UMI’s teams would bring with them if they were stranded on a desert island:

• Sales team: a water collection container and a flint
• Engagement team: a mosquito net for the whole island and a radio link directly to our rescuers
• Product Team: a water desalination system and a machete for chopping wood
• HR team: a pillow and an iPod (if you're going to starve, you might as well get comfortable and dance)
• UMI USA: a box of donuts