Your mission 👇

• The Operation project manager is ultimately responsible for identifying and driving projects that enhance the way Smart’s teams operate
• Leading the integration of a new entity in the company (analyze current practices of the company to be integrated, interview with top management, draft integration, monitor and follow-up integration stream)
• He/She is responsible for planning, overseeing and leading projects from ideation through to completion
• He/She works hand in hand with the senior management team providing support on external growth projects (strategic partnerships, M&A) and other strategic initiatives requiring additional support: participate in synergies & ROI analysis, organize steerco presentations, etc.
• The Operation project manager designs and continuously improves internal processes, tools, organization or any other levers in order to deliver new client implementations on time and on budget, and facilitates the coordination and dissemination of timely information across the Service team
• The Operation project manager organizes best practice sharing, evangelizes for full adoption, and ensures standards are applied and revised to best fit Smart AdServer’s business purpose
• The Operation project manager is also a central business partner on which local teams that need to grow and scale quickly and efficiently can rely on for all sales & ops topics
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

What you’ll do ✏️

• Work with management and cross-functional partners to identify performance gaps, prioritize opportunities and develop and execute improvement plans
• Follow projects completion, coordinate teams, and ensure that all projects are delivered on time, within scope, and within budget
• Provide regular updates to management teams to share progress and potential blocking points

About you 💪

• 0-2 Experience in consulting (change management, process audit, integration of new entities, transverse project)
• Fluency in French and English (both written & spoken) is a must-have
• Demonstrating a hands-on, high energy work ethic and championing a team player attitude
• Strong data analysis skills with experience in SQL scripting, dashboard design (Tableau software) is a plus
• Coordinating a variety of priorities in a fast-paced environment
• Ability to influence across all levels of the organization and partner with cross-functional teams
• Proven problem solving, process improvement and analytical skills
• Strong business acumen and passion for delivering world-class customer experience
• Excellent interpersonal and communication skills

🚀 Interview process

• HR Phone screen
• Experience Interview
• Exec Interview
• Case study