To support our strong growth, particularly internationally, we are looking for a Customer Success Manager who shares the desire to have a positive social impact on day-to-day mobility. We care about what we bring to our customers, operators, local authorities and companies that rely on our technology. In this perspective, you will be involved in several vital company functions, helping them to take full advantage of the potential of our solution.
You will be in charge of the German portfolio - one of the pillars of our growth - but also world-wide. To this end, you will support our Sales in the pre-sales phase during meetings with prospects and work closely with our German partner Hacon (subsidiary of Siemens). You will accompany your customers from the conception of their Demand Responsive Transport (DRT) project to the launch of the service on their territory, and you will be in charge of ensuring that our solution is used to its highest potential in order to provide the best possible service to our partners and the best transport solution for users.
In a spirit of collaboration and mutual enrichment, you will therefore be in direct contact with:
More specifically, under the responsibility of the Head of Customer Service - and within a team of 6 experts in Transport Intelligence and Customer Relation - you will work on the following aspects:
Other prerequisites :
What Padam Mobility offers you
Tieto spoločnosti tiež prijímajú pracovníkov na pozíciu "{profesia}".