Senior DevOps Engineer

  • Zmluva na dobu neurčitú 
  • Možnosť pracovať iba na diaľku




  • Artificial Intelligence / Machine Learning, SaaS / Cloud Services, Software
  • Od 15 do 50 zamestnancov

Pracovná ponuka

Senior DevOps Engineer

  • Zmluva na dobu neurčitú 
  • Možnosť pracovať iba na diaľku


About us 🚀

Despite constant advances in technology, we at Miuros believe humans will always be at the core of the customer experience. Our goal is to make everyone’s lives easier: Customer Experience should be delightful for those who live it, and smoother and faster to build for those who shape it.
Miuros is the solution that turns customer service data into actionable insights. As a SaaS solution seamlessly integrated with industry standards (Zendesk, Freshdesk, Salesforce, Help Scout), it exploits the goldmine of data every company has hidden in customer service departments. Through automation to supercharge support agents, analytics to empower managers to make data-driven decisions in minutes and quality assurance to put an emphasis on continuous improvement, we make customer service teams smarter and faster.
Backed by top European VCs, we serve customers all over Europe and North America (e.g. TransferWise, Deezer & Automattic).

Job description

We are looking for a Senior DevOps Engineer that can help us scale our architecture and processes, to support the company’s growth. Challenge our architectural choices and dev practices and help us get to the next level.

Why should you join Miuros?

  • Join a small tech team, where you can really contribute to shaping our processes, architecture and dev culture.
  • Be part of an international company, proud to represent 10+ nationalities
  • Jump on a train that is accelerating fast, as Miuros is backed by VCs and growing fast on customers, revenue and organization.
  • Enjoy flexible hours and the possibility to work remotely


As our Senior DevOps engineer, you will:

  • Scale our architecture (dockerization, machine clusters, serverless jobs, etc)
  • Improve monitoring and system reliability
  • Distribution/replication/migration of our main database to improve reliability and performance (benchmarking our current Postgres db vs NoSQL solutions)
  • Optimize our release cycle (dedicated pre/dev environments, CI/CD, op automations)
  • Optimize infrastructure costs

Preferred experience

Technical experience

  • 4+ years of experience in a DevOps role
  • Managing cloud infrastructures (ideally AWS)
  • Building and deploying Docker containers (on Kubernetes or AWS ECS)
  • Working with monitoring tools (Logstash, Prometheus, Grafana)
  • Unix sysadmin (including Python/Bash scripting)
  • Familiar with relational and NoSql databases (you don’t have to be a DBA)
  • Familiar with infrastructure as code (Ansible)

Other expectations

  • You are passionate about finding simple solutions to complex problems, with one eye on your sprint goals and the other on long-term benefits
  • You are a driver. You can work with limited supervision, but you are also happy to brainstorm on technical solutions, be receptive to feedback, and coach more junior profiles
  • You are experienced in collaborating with remote peers
  • You are fluent in English, you can communicate what you have in mind effortlessly and can write documentation

Recruitment process

How to apply?

— My favourite cover letter is a 3-5 min video where you introduce yourself, explain why you are the right profile and what drives you. A piece of text is okay as well.
— Share your CV and LinkedIn profile and optionally your StackOverflow/GitHub/ profile

Recruitment process

— First remote screening interview
— Remote hands-on workshop
— Meet the co-founders

Meet the Miuros team

Questions and answers about the offer
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