Thanks to 25 years as an entrepreneur and manager in various fields around NICT, I have acquired the experience of international development, and affirmed my taste for complex technological environments.
Combining a background within large groups as well as start-ups, my main goal is to inspire a vision in my teams while remaining focused on operational management, delivery and customer satisfaction.
After several positions in the ticketing and software business fields, Virginie built the Customer Care department within PayinTech fintech.
Virginie is now in charge of the Customer Care team at Merim. Beyond the reactivity, essential to the business, they are in a perspective of pro-activity. On a daily basis, Virginie and her team work with the Product, Tech and Business teams to aim for maximum satisfaction.
With more than 25 years of commercial and digital project management experience in different fields, Frédéric's vision of the added value of digital tools has grown and asserted itself. His main goal is customer satisfaction and it is a permanent approach that him and his team apply and share with the rest of Merim, whether in the creation of their offers or in the organization of their realization and their marketing.
A year ago now, Jayson joined Merim as an intern to assist in the management of the customer back office. It was during this period these times that Jayson was able to develop his young vision around management and development product. Today, he is happy to take fully part in the evolution of their solution in permanent contact with all stakeholders. He has acquired experience in project management and he is committed to develop his skills in product development.
Pierre has been working in the payment industry, which is booming, for about 8 years now, and in particular in private payment. I am a developer first and foremost and during these years he had the opportunity to participate in the construction of several payment platforms from scratch.
His goal at Merim is to be able to process all payment requests in their solutions.
When dealing with money, Pierre always says that they owe it to themselves to have a total rigor in their developments as well as in their processes.
No matter if the company is an emerging startup or well risen corporate, I believe that the customer satisfaction is the main indicator of the company success.
With over 10 years of experience in leading R&D and ops global teams/organizations, building business-critical products and services, I am committed to bring the latest technologies and innovations to serve this customer satisfaction.
Merim specializes in the digitization of points of sale in the fast food sector and themed restaurants.
The tech teams are developing a software platform that meets all customer uses (online ordering, click & collect, kiosk, mobile app) and all restaurant needs (production, management, optimization).
The team counts more than 100 employees determined to jointly build the future of foodtech. Many major international brands such as Burker King or McDonald's trust the Merim Group to provide them with all the technologies necessary for a smooth and easy digital customer journey.
Leader in France, the ambition for future years is to continue international expansion and to conquer new sectors.
Merim mainly recruits tech, product and ops profiles with a strong customer and UX sense and affinities for the foodtech sector.
Taking initiative, curiosity and adaptability are essential qualities in a growing environment.
Joining Merim means joining an innovative company and making a contribution to the food industry of tomorrow:
- Two seminars are organized each year in atypical places (Futuroscope for example).
- The team shares a taste for burgers but also for cooking
- Soccer fans will find their people among the team