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Malt
Malt

Inside Sales Associate SMB - Paris

Sumár práce
Zmluva na dobu neurčitú
Paris
Plat: Neuvedené
Niekoľko dní doma
Zručnosti & odborná znalosť
amp

Malt
Malt

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Popis pracovnej ponuky

Discover our galaxy 🪐

Since 2013, when Malt was founded by Vincent Huguet and Hugo Lassiège, we have become Europe’s fastest-growing freelance marketplace. 

By acquiring Comatch (the Berlin-based leading marketplace for top freelance management consultants and industry experts) in 2022, we’re now home to a dynamic community of 550k+ freelancers, 70k+ companies, and 700+ Malters. 

We’ve built the industry’s leading freelance management solution — all on a powerful, data driven tech platform — to match companies with the right freelance talent.

But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.  

Today, our company is growing fast! We need people like you to help us write this next chapter.

We are a tech company with a human approach 👽

- Strong company culture fueled by 700+ Malters from 40 countries

- Offices and teams in France, Germany, Spain, Belgium, United Kingdom, the Netherlands, Switzerland and the Middle East

- Committed to equality and diversity (50% of people managers are women)

- Strong career path policies allowing all Malters to develop and grow equally

- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France

- Recognized twice by LinkedIn as one of the best start-ups to work at

Explore your future career  🔭

This Inside Sales role is a key position, a real "customer switch", and takes care of all new customers looking for freelancers.

You will be theYou are the first point of contact for all new French customers on the platform and the dedicated contact for a portfolio of SMB (Small & Medium Business)

Your role is to detect the best opportunities on the platform and to convert a maximum of projects. At Malt, the Inside Sales team interacts with "hot" prospects who already have a written project: your role is therefore to bring value directly to your customers and dig deeper! 

Key responsibilities ✨

  • Convert as many opportunities as possible by helping clients with initial research and using the platform.
  • Address customers' requests with a “Sales mindset”
  • Understand your clients and their current projects to detect and anticipate their needs.
  • Moderate and qualify clients by collecting relevant information (seriousness of the project, size of the structure, sector, needs, stakes...).
  • Provide support to your portfolio of customers (sourcing, invoicing, payment…)
  • Collecting customer feedback and interpreting it to propose improvements to the platform.
  • Interact with other teams within Malt to solve problems and to offer clients the best possible experience

    • About you 🧑‍🚀

  • First experience in a sales or client-facing role, ideally in a dynamic tech environment
  • Business school degree or similar
  • Proactive, organized, and autonomous
  • Excellent interpersonal skills and the ability to establish quality relationships with clients and freelancers
  • Native-level French speaker
  • Fully fluent English speaker and comfortable in an international anglophone environment
  • Ready to join an adventure and contribute to the Future of Work !

    • How to join the mission ? 🚀

  • First call with Elisa, our Talent Acquisition Manager, to better understand your background, and aspirations and answer your questions (30-45 minutes)
  • Interview with Juliette, Inside Sales team lead, your manager, to discuss your experience and the role in more detail (45min)
  • Then, you will meet Xavier, the Head of the Self-service, and Juliette for a Business case (60min)
  • Lastly, you will meet Nicolas, General Manager of the SMB. (30min)

    • Malt is the perfect space to thrive personally and professionally 💫

    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

    - Equity: Every Malter is entitled to stock options 

    - Lunch vouchers (legal benefit): €9/day on your Swile card.

    - Transportation (legal benefit): 50% reimbursement (any type of transport)

    - RTT: From 8 to 12 days off

    - Sports: company participation to a Gymlib membership

    - Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave.

    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.

    - Remote work: Hybrid remote policy

    - Annual team building events

    Ready? Get your ticket to Malt 🪐 

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