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Junior Payment Risks Analyst - Internship (H/F)

Zmluva na dobu neurčitú
Paris
Plat: Neuvedené
Žiadna práca na diaľku
skúsenosti: < 6 mesiacov

Lemonway
Lemonway

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Pozícia

Popis pracovnej ponuky

Lemonway puts payments expertise as the core knowledge for its business. The Payments team plays a central role in this culture. You will have the opportunity to join a very motivated and passionate Team Lead, Elena, and work on all Fraud & Litigation processes by working closely with other teams (Legal, Compliance, Sales, Tech, etc). This position will give you the chance to contribute to our growth and will bring you a strong experience in fraud, chargeback over all payment methods.  

Responsibilities 

  • Daily reconciliation of chargeback or unpaid transactions and first recovering action plan 

  • Support any customer inquiries related to chargeback claims or dispute and share constructive feedback (ticket solving level 1)

  • Process alerts received from banks and PSPs related to compliance hit or suspicious fraud.

  • Manage the anti-fraud PSPs Back-offices settings and contribute to the rules’ definition with the Team Lead.

  • Carry out a posteriori analyses in cases of High Fraud rate or High chargeback rate and recommend new weighted anti-fraud rules. 

  • Manage client transaction thresholds and suspicious activity triggers.

  • Create predictive analytics to solve and prevent complex dispute problems.

  • Contribute to continuous improvement of processes (internal detection of fraudulent transactions) and product.

  • Prepare the monthly card reporting: fraud rate and chargeback rate.

  • Prepare fraud & litigation related KPIs.

  • Redact and update Fraud & Litigation operating mode.


Preferované skúsenosti


Desired skills 

  • You are rigorous, attentive to details and have excellent analytical skills,

  • You have an investigative mind, and are curious, 

  • Operational level of English and French are imperative, 

  • Mastery if the Pack Office.

 

Background 

  • Master 1/2 in Economics or Finance / Business School / MBA ...etc.

  • You have an appetite for payment ecosystem and willing to work in a dynamic environment


WHAT’S IN FOR YOU 


  • Internship contract ASAP (end of study internship can be transformed into a permanent contract)🗼

  • Flexible working environment and Remote Policy 🏠

  • Enjoy your food allowance with a Swile card 💳

  • 50% reimbursement of your Navigo or Velib pass 🚅

  • International environment 🌍

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