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[Prolong] Bras droit co-fondateur Ops - Stage

Stáž(4 až 6 mesiace/-ov)
Paris
Plat: Neuvedené
Dátum nástupu: 03. marca 2024
Niekoľko dní doma
Vzdelanie: Bakalársky stupeň vzdelania

Imagination Machine
Imagination Machine

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Popis pracovnej ponuky

PROLONG

Started with the startup studio Imagination Machine (founded by the serial entrepreneur & product designer Rob Spiro, also founder of GoodEggs & Google Hangout) and entrepreneurs : Tanguy, Sarah, Henri, Thibaud, the project Prolong comes through.

💫 Mission is set: we want to make with Prolong the new “standard” to extend the lifetime of products & materials in circulation. Our project will foster sustainable consumption and improve production patterns while reducing waste, material consumption and emissions.

✅ With highly promising first results, we are now searching a talented co-founder right-hand interne to join a high potential startup focusing on Care & Repair.

🏔 Your role? As the right-hand of Prolong’s OPS & Data co-founder, you will support him in our relations with B2B clients and repair workshops in their integration and handling of our SaaS platform: it’s a strategic role within Prolong, and there is a lot to learn and to do !

Your daily work

Missions :

  • [Integration & roll-out] Support OPS co-founder in new clients integration & deployment:

    • Integration

      • Support in organizing client rituals and animating dedicated exchanges

      • Map existing user journey for main Prolong personae

      • Follow-up actions and relaunch when needed to ensure deadlines are met

      • Prequalify, onboard and validate the brand’s existing repair network. When needed, trigger dedicated sourcing actions

  • Deployment

    • Support coordination and change management with main personae

    • Follow-up recently integrated repair workshops

  • [Run & Advise] Help ensure optimal usage of Prolong solution by clients

    • Follow clients’ key KPIs on usage, quality of service and satisfaction

    • Help prepare Business Reviews, build insights and suggest optimizations to increase Care & Repair volume

  • [Repair workshop Network] Build and animate the network of Prolong repair workshops

    • Help to source, prequalify continuously Regional workshop to build an international coverage

    • Onboard repair workshops validated by each client

    • Contribute to build Prolong Sourcing Tool and coordinate dedicated communication actions to source local repair workshops

    • Help animate and retain the community of repair workshops

Deliverables

  • Support OPS cofounder in the integration, deployment of new clients and satisfaction of existing clients

  • Help to ensure the optimal usage of Prolong solution on client sides

  • Build data-driven insights by exploring data in a Self Service BI tool

  • Ensure sourcing, qualification and onboarding of validated repair workshops

  • Collect and consolidate on-field feedbacks for the product to optimize our product

  • Give feedbacks to help improve continuously existing process, tools and knowledge to optimize Prolong’s your operations


Preferované skúsenosti

  • You have acquired proactivity & autonomy in previous intern positions

  • You have a good organizational and project management skills

  • You enjoy being hands-on and are a problem solver

  • You are curious in learning how to play simply with data or with no code tools (experience is a plus)

  • You speak French and English, and another european language is a plus

  • You have an previous intern experience in a startup

Shared with all Prolong team

  • You like working in a team, are eager to learn and be challenged

  • You have a positive, enthusiastic, open-minded, approachable and humble attitude and enjoy working collaboratively

  • You’re keen to work on a project that matches your personal values and ideals!

What do we offer

  • A proximity with experimented, ambitious and a caring founding team offering a very fulfilling internhsip

  • A unique opportunity to contribute to the Prolong Story & work in a early stage atmosphere,

  • A flexible work policy (3 days per week in Paris office)


Náborový proces

  1. First call screening

  2. We will give you a take-home exercise case study (3 days to do it - 1h of work maximum)

  3. An interview with the co-founder OPS & Data 

  4. Reference calls

  5. Meet us physically in Paris

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