Our Technical Support Team is growing!
Many of our incoming requests are related to the integration between the external ATS of some of our clients and our products. To help our Product Managers and the developers, those tasks could be handled by the Technical Support Team… And that’s why we need you!
Ensuring that job offers coming from external sources are of great quality to enhance the experience of both our customers and our users is key to improve our clients satisfaction!
As a Senior Support engineer, you will mainly deal with requests related to the integrations with our third party providers: configuring new ones by using the dedicated APIs for instance, discussing technical requirements with the clients, making sure the integration work and providing support fo existing integrations… You’ll be our Master of integrations!
You will work closely with the developers and Paul, the product manager in charge of the Jobs Importer project. And along with the Technical Support team growth, you will work with other Technical Support Engineers to make sure the integration topics can be tackled anytime :)
In addition, since integrations requests are only part of our incoming tickets, as a member of the Technical Support Team, you will help us make sure other incoming tickets are answered when integrations are under control.
What will you do ?
As an Integration Technical Support Engineer, your tasks will be to
Who are you ?
Le CV n’est pas obligatoire si ton profil LinkedIn est à jour.
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