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B2B Travel Advisor - Amérique Latine - Afrique - îles

CDI
Paris
Salaire : Non spécifié
Télétravail non autorisé

Worldia
Worldia

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Le poste

Descriptif du poste

Who we are

Worldia is a B2B2C travel platform for tailor-made trips. We enable any partner to tap into the huge potential of individualized travel by combining a powerful technology, a top-quality product curation and a premium customer service.
After having raised 19M€ in 2019, Worldia is scaling with a lot of exciting projects: the roll-out of the new version of the platform, a subsidiary in the US and new business partnerships.

Do you want to join the adventure? Welcome aboard!

Our values

AMBITION // Shoot for the moon
PLEASURE // Spend good time all together
INTEGRITY // Be honest and transparent, always


Missions 

We are looking for a B2B Travel Advisor to join our Customer Success team within Operations team.

As a B2B Travel Advisor, you will join the Customer Success team, whose objective is to support our travel agency partners in the development and sale of travel projects for their customers

  • Advise our partners on our destinations and our products
  • Support our partners on the use of our platform
  • Proactively follow our partners in their quotes, help them to perform and make sales
  • Participate in the evolution of a B2B Customer Support team to a Customer Success


Lets talk about you 

  • You are fluent in English and French
  • You are autonomous and curious person
  • You have a solid knowledge of one or more destinations in Africa or Latin America 
  • You have excellent relationship skills
  • You know how to prioritize and manage rush situations
  • You like the teamwork
  • Travelling is also a passion for you !


Recruitment process 

- A Video-call with Céline, the Talent Acquisition Manager, to better understand your career plan and your fit for the role at Worldia - 1 hour

- An Interview with Morgane, the Manager to create a strong alignment on what we'll be expected from you and help you project yourself within the team - 1 hour

- A Video with David, the Head of Operations, to evaluate your skills and the way you operate - 1 hour

Worldia has signed the IDEA Pact (Inclusion - Diversity - Equity - Accessibility) and respects a fair and non-discrimination recruitment process

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