Before applying, know that we expect a C2 level in French and a C1 level in English, no less!
Italian will be a huge asset
You’ll be part of the Customer Experience Team and you will have a unique position between the Business and Tech Teams as you’ll gather everyday precious insights from our users. Feature requests, bug reports, commercial and partnership opportunities etc. You’ll sit at a key position to be our customer’s voice in the team. Your role is paramount to improve our product everyday and to ensure we keep our users happy.
Your day-to-day will look like this:
Conditions and “perks”
Bonus if you’ve worked with Intercom or other any help desk software.
Step 1 - 15’ call with HR
Step 2 - 30’ call with the Hiring Manager - Adeline (Head of Customer Experience)
Step 3 - Business Case
Step 4 - Interview panel with future teammates
Step 5 - Reference Check