BUSINESS LEAD

ABOUT WITH
Created in 2015, WITH has developed into a multidisciplinary service group, gathering more than 100 talents from various backgrounds (mostly consulting & tech), scattered across 3 countries and 4 cities: Paris, Madrid, Geneva, Barcelona.

The 4 offices of WITH group have complementary service offerings:

In Paris, WITH is your West & East marketing transformation partner. We offer a unique perspective on either the Western world (Europe & Americas) as much as the Eastern world (China, North Asia, South East Asia, Middle-East) on content, media, social, influence, advocacy, e-commerce, CRM and data.

We service prestigious clients in the Beauty industry (L’Oréal, COTY, Parfums Christian Dior, PUIG, Pierre Fabre…) Food & non-alcoholic beverages (Danone), Wine & Spirits (Bacardi Martini), Fashion & Luxury (Bally, Buff), Science & Health, or Travel Retail.

Our team is a combination of consultants and PMOs working either within our walls or as implants within our clients’ teams

In Madrid, WITH is your tailor made Experience Design, Technology & Data partner. We service demanding clients with high expectations for innovative custom projects in the field of tech, analytics and data. Our clients are typically coming from the banking industry (Crédit Agricole Payment Services), financial services (Toyota Financial Services), luxury (Cartier), energy (Tecnatom).

In Geneva, WITH has recently been renamed to SHIFT. We are anticipating what is around the corner with the next Web3 big wave of change. We are your web3 & metaverse transformation partner. That encapsulates blockchain related topics, crypto, NFT, AI, AR/VR

In Barcelona, WITH has been launched as WOW to become your Amazon partner for selective brands, with 4 dimensions in mind: state-of-the-art content, tech integration, upskilling programs, orchestration

We also have sister companies (with minority stakes) in the area of retail, events & physical experiences. It is based in Lyon and called Slash. And a nascent ESG/impact transformation company based in Lisbon: Impact Labs.

WITH group is a network, a family of families, that can effectively service the needs of the current and future leaders, always looking for ways to reinvent themselves.

OUR VALUES
Our company culture relies on:
1- Hiring and developing curious minds: as we always go where ‘the paint is fresh’, we believe that knowledge always gives the edge
2- Relying on collaboration & partnerships: WITH represents the sum of us, with our clients. We believe that collaboration trumps the best individual wisdom
3- Creating bounds & networks with people and partners: WITH is a combination of bright futures, connected together. We believe that the range of benefits of our network of people is yet to be discovered
4- Developing through qualitative work & word-of-mouth: WITH equals our reputation as a company. We believe that the ultra-connected world values a good reputation based on high quality standards

You will be gravitating in the organization with a direct lead on our dedicated in-housing offer with:

• Direct reporting line to Paris Associate Director
• Dotted line to all Senior Client Partner - 5 employees in the Paris office from EAST or WEST scope.
• Coaching of the Senior & Middle Implants within Client teams.

DIMENSIONS OF THE ROLE

1- DEVELOPING, NURTURING CLIENT LOYALTY & HACKING ON NEW PROSPECTS

• Listen, understand and support to unlock the business strategy our clients
• Anticipate and follow-up on clients needs by re-framing their sow and backuping WITH through contracts
• Monitor overall client satisfaction & come up with suggestions for improvement to be shared with teams and above
• Manage cross-sell & upsell opportunities within the Parisian team to unlock business and open doors with other entities
• Financial & business follow up and reporting to other directors to provide visibility
• Come up with suggestions (new offers, new com toolkits, new partnership) to unlock discussion entries
• Participate in the comms strategy of WITH internally and externally (articles, podcasts, webinars…)

2- DEVELOP WITH PARIS KNOWLEDGE

• List, store and suggest recycling options to any content that will be produced by the team, make sure this content can be used for new projects, for visibility opportunities or sales.
• Prepare supports to align on deliverable standards at WITH, participate to project kick off to support on the project implementation
• Propose and brief the right person to design the upskilling programs to improve the delivery
• Prepare with the relevant teams, supports to facilitate the business development effort per team leads including presentation toolkits, training on WITH elevator pitch, and so on.
• Align with all product owners on the development of WITH proprietary tools.

3- TEAM ADVISORY, LEAD & DEVELOPMENT

• Follow up with each of the team leads, their resources planning and inform on recruitment needs, come up with suggestions on profile needs
• After validating the resource needs and budget, brief the person in charge of recruiting,
• Identify freelance, tech and partners to work with WITH team, capture their specificities and cost/collaboration models, suggest to team when needed.
• Coach & mentor senior implants, animate communities around clients
• Management of a team, including career management policies and actions - raise, bonus, mobility, and so on
• Accountable for a positive & collaborative workplace

• More than 7 years of experience in digital marketing in agencies, consultancies, brands
• Proven track record of recruiting, coaching and mentoring talents at a senior level, genuine care for helping out and nurturing talent development paths and programs
• Strong leadership skills & operational drive, people-oriented and results-driven
• Highly resourceful, flexible and creative in solving problems and strong sense of urgency to prioritize and orchestrate tasks, namely as a manager within a team, and deliver on time while ensuring the highest quality standards
• Strong attention to details and technicalities, excellence-driven
• Business acumen and keen interest for the beauty, luxury, food & beverage industries
• Proven success working with all levels of management
• Excellent interpersonal and communication skill sets
• Previous experience in China or Asia marketing would be a plus