Come and join the game: as part of our international development, we are looking for several Customer Support Officers (M/F/D) for the German market.
WHAT YOU’LL DO
You will be part of the Winamax Customer Support team. You will be a reliable point of contact for our German customers, answering questions and messages from our German players and prospects : instructions, advice, promotions, complaints, etc. Providing the highest level of customer service, you will therefore ensure the satisfaction and loyalty of our German customers, therefore playing a significant role in improving our offer and developing the Winamax brand on the German market.
JOB DETAILS
WHAT ELSE ABOUT THIS POSITION?
We work hard and we play hard too ! Joining Winamax means getting involved in a human experience with :
WHAT YOU’LL BRING TO THE GAME
German is your native language and you have completed most of your studies in Germany.
Passionate about sports, you have a good command of the colloquial language and terminology of the sector and are intuitively able to understand and answer a customer’s questions and problems. You have excellent editorial and communication skills.
You are proficient in the most important Office programs and can write quickly on a PC.
Your main assets to succeed in this position are your keen sense for customer needs, your team spirit and your motivation to make a difference.
Ideally, you already (even a bit) speak French, the working language @Winamax, have a fluent level in English and the idea of working in Paris appeals to you.
Your personal situation allows you to be permanently positioned within our Customer Support team organized on a rotating schedule; night and weekend shifts included.
HOW TO APPLY AND JOIN US ?
Do you recognize yourself in the profile sought for this position based in Paris? Please send us your application (CV+ motivation letter) in French !
Tell us more about your qualities and skills in relation to Winamax, the position offered and the profile we are looking for. This will make it easier for us to start an efficient exchange by knowing who you are and what you are looking for as your next professional challenge!
OUR RECRUITMENT PROCESS
Ces entreprises recrutent aussi au poste de “Service client”.