Senior Engineering Manager
Wazo

Wazo

Senior Engineering Manager

  • CDI 
  • Télétravail total possible

L'entreprise

Wazo

Wazo

  • Logiciels, SaaS / Cloud Services, Electronique / Télécommunications
  • Entre 15 et 50 salariés

Le poste

Senior Engineering Manager

  • CDI 
  • Télétravail total possible

Who are they?

Location: Québec city, Montréal OR Canada remote (East Coast preferably)

Who is Wazo?

Wazo is a software editor of an API-first Unified Communication Platform that provides to its customers (telco operators, service providers, integrators):

  • An all-in-one application suite to support IP telephony, collaboration and customer relationship needs
  • A strong solution that can be deployed in any infrastructure and managed through a cloud administration interface
  • A set of application programming interfaces (APIs) to build new communication services and integrate Wazo into the core of their information systems
  • A native open source platform which provides security and freedom to our customers.

Wazo believes that Unified Communication users should have more control over their communication tools and that businesses should be able to integrate innovative communication features into their business workflows. Wazo’s ambitions is to take a significant part of the UCaaS market that is expected to generate over USD 260 billion of revenues by 2028.

Since launching its solution in Europe in 2018, Wazo has successfully gained a foothold in this very competitive market thanks to its unique positioning and innovative IT approach: Wazo has already attracted more than 35,000 users and more than 50 Telecommunication Companies, Value-Added Resellers and Managed Services Providers.

Wazo is VC-backed.

Why Should You Apply to Wazo?

✅ Our mission is to provide the best open source communication platform to allow anyone to build any communication use cases anywhere
✅ We invest in our employees through career development & opportunities, social events, and competitive benefits
✅ You get to collaborate with and learn from smart and creative people around the globe
✅ Team spirit is not a motto: it is a reality

To keep our employees happy and motivated, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight:

  • Healthcare Insurance and Leave
  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • REER and/or CEELI
  • 3 weeks of vacation & 5 sick leave days
  • Virtual onboarding, Hackathon on a global basis! You have the opportunity to interact with our global colleagues
  • Fun culture with a big opportunity to make an impact on our growing global team

We welcome everyone to apply to our positions. Wazo is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Job description

What’s the role?

You will be in charge of leading the engineering team of Wazo which includes the scope of responsibility for software development & infrastructure management.. Your goal is to become both a technical leader and a coach to the development of the team and to help the engineering team achieve its ambitious targets.

You will report to our CTO, father of our technology and co-founder of the company, based in Québec, and become a central point of leadership for this rapidly growing team. As a key member of the senior management team, you will also work directly with leaders across the company.

If you are hungry to build a technical career in a fast-paced, high-growth company,, results-driven, personable, with a strong interest in technology… then we’d like to meet you!

What You’ll Do:

  • Strengthen Wazo engineering organization: you will have to build an organization with customer focus, world-class quality, effective communication, decisive, fast-moving solutions, quick and constructive resolutions of conflicts, and a “no barriers” mentality;

  • Set standards for deployments at scale, at a quick pace and with a high reliability;

  • Ensure that resources are allocated efficiently to deliver as provided by the Product roadmap defined by our Head of Product;

  • Set-up new strategies to grow the engineering team by managing external consultants or firms or selecting external solutions to accelerate our platform’s development;

  • Coach & train the engineering team by driving a high performing team and empowering developers to build better products;

  • Lead tough technical decisions every day.

Preferred experience

What You’ll Need to Succeed?

  • Proven experience with introducing/driving processes and best practices across entire engineering teams;
  • A prior experience in the Ucaas industry;
  • Solid knowledge of resource planning & prioritization;
  • Familiarity with the software development lifecycle and agile methodologies;
  • Demonstrable experience with architectural design of complex systems;
  • Strong communication & collaboration skills to adapt to our highly collaborative environment;
  • A strong ‘product focus & mindset’ - you have a endless appetite to work with product teams, drive user impact and champion a customer-focus within the team.

What Experience and Skills are Required?

  • 5+ years of managing engineering teams;
  • Advanced skills in our technology stack
  • Strong communication, relationship building, presentation, customer service, listening and writing skills and ability to concisely explain tricky issues and complex solutions;
  • Excellent time management and prioritizing abilities;
  • Fluent in both English and French;
  • Experience in outsourcing projects to external providers;
  • Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field.
Wazo

Wazo

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