We are now looking for an ambitious and hands-on QA Manager to join our team and build with us the Operating System that will help cities and transportation services thrive in the mobility revolution. As a QA Manager, you will make sure we deliver a high-end quality product and proactive customer support for a record-breaking issue resolution process. Your collaborative mindset with the Engineering and Customer Success teams will make the difference in providing a seamless user experience at all times.

🎯 Your missions :

• Plan, execute, and oversee inspection and testing of product to confirm quality conformity to specifications and quality deliverables
• Assist operations and product teams in tracking, documenting, and reporting quality levels as well as KPIs
• Analyze and investigate product support requests or reported quality issues to ensure closure in accordance with company guidelines
• Develop or update company support and issue resolution procedures to ensure capture and investigation, as well as proper documentation of user interactions
• Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to product team
• Build processes and training materials on systems and policies

🎁 What we offer:

• Competitive salary and generous equity incentives
• Exciting benefits from health insurance, to travel and meal tickets
• Be part of a challenging adventure, with a passionate and multicultural team, with high technical and scientific backgrounds, from Google, Alliance Renault-Nissan, Dassault Systemes
• Immerse yourself in a collaborative, entrepreneurial, international and positive working culture
• Possibility to work from anywhere, in full remote or at our comfortable Paris/London offices with gym as well as various team activities and events

About you:

We are looking for someone with:

• Bachelor’s degree or associate’s with experience in the field
• Technical proficiency and good understanding of Software Development Life Cycle as well as Agile/Scrum methodology
• Knowledge of quality assurance terminology, methods (testing, version control and defect management best practices) and tools
• Ability to analyze data as well as create and review processes
• Excellent communication, analytical, problem-solving, and decision-making skills
• Problem solving oriented, enthusiastic to work on strong technical challenges in a fast-paced environment
• Fluency in English

1. screening interview (~30min)
2. fully remote exercise or case study to evaluate your hard skills
3. debriefing your exercise and projecting yourself in the company (~60min)
4. cultural fit interview with a C-level (~30min)
5. meeting with the team (~2h)
6. reference checks