Please note that native-level German is essential for this role.
Our team is using technology to transform transportation. We are creating more liveable cities that are efficient, highly connected, and help more people easily access education, healthcare, and employment opportunities.
As a Product Support & Operations Specialist, you are the dedicated problem-solver and internal champion for our partners – cities, transit agencies, schools, paratransit operators and more. You will develop in-depth knowledge of our product, partner needs, operations and common solutions. Working collaboratively with international teams, you will find creative solutions for partner problems, thus helping make mobility more accessible, inclusive and equitable for users. With the skills and expertise you will develop, you will be perfectly positioned to grow your career within Via.
How You’ll Contribute:
What We Offer:
Who You Are:
We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.
We’re committed to building and nurturing a team as diverse as the communities we serve. Bringing transportation equity to the world begins with championing equal opportunity in our own offices. All backgrounds, identities, and voices are welcomed and celebrated here.
Ready to join the ride?
Via is an equal opportunity employer.
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