About This Role

We are looking for an IT Specialist to assist us with the emerging needs of our teams. You’ll be part of a freshly created cross-functional team in our new engineering office in Sofia, Bulgaria, that’s responsible for the full software development life cycle, from conception to deployment.

What You’ll Do

• Oversee and improve Via’s information technology systems and infrastructure
• Build and run a system for troubleshooting tech issues for Via employees
• Help with onboarding new employees by setting up their tools and technology, and manage offboarding for outgoing employees.
• Help manage the rollout of new tools and technology.
• Work with our business operations team to help set up new Via offices
• Manage user access and permissions to Via’s Cloud apps
• Proactively manage our upcoming needs as Via continues to grow.

Who You Are

• A critical thinker, mindful of risk and IT security, but you don’t take yourself too seriously.
• A natural leader with low ego.
• Sense of humor is a must.
• Experience supporting 50-100 employees on site and 1000+ global.
• Experience with managing enterprise-level tools and technologies.
• Ability to troubleshoot Mac, Windows, Android, and iOS operating systems.
• Experience managing Cloud service tools such as G Suite, Okta, AWS, and other SaaS tools.
• Proficiency with managing computer networking, Wi-Fi access points, TCP/IP, DNS, VPN, and security tools.
• 3-5 years experience in a similar IT role.

What Catches Our Eye

• You see yourself as an emerging leader in the IT space, even if you haven’t worked at this scale before.
• You live to solve large and complex problems, but you don’t mind fixing somebody’s laptop.
• You are a quick learner with an eye towards emerging technologies.

We’re Via, and we build technology that changes the way the world moves. Our guiding principle is simple: we know that the future of transportation is safe, dynamic, shared public mobility — the kind that reduces carbon emissions across congested cities, complements existing transit infrastructure, and provides everyone with accessible, efficient, and affordable ways of getting around. Through intelligently designed operating systems and sophisticated routing algorithms, we build localized and customizable solutions for each and every one of our global partners (100 and counting, last we checked…)Long story short: we’re very proud to be championing the transportation evolution of cities around the world and modernizing mobility. Ready to join the ride?

Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.

Via is an equal opportunity employer.

! Via cares about your health and safety and takes prevention and control measures to limit the transmission of COVID-19. In this regard we are temporarily transitioning to an entirely virtual hiring process and we have also implemented an effective work-from-home policy across all of our offices.

*In regard to GDPR 2016/679 you hereby give your consent the personal data included in your CV/Resume/Motivational letter to be processed for the purposes of the recruitment and hiring process in the company.