City Manager, Uber Eats - Marseille
Uber

Uber

City Manager, Uber Eats - Marseille

L'entreprise

Uber

Uber

  • Application mobile, Mobilité, Économie collaborative
  • Entre 250 et 2000 salariés

Le poste

City Manager, Uber Eats - Marseille

Cette offre a été pourvue !

Who are they?

Ce qui n’était au départ qu’un moyen de commander une course en quelques clics a débouché sur des milliards d’interactions : que ce soit pour se déplacer en VTC ou planifier son itinéraire en transport en commun, commander un repas ou encore se faire livrer des produits du quotidien, Uber a pour ambition de devenir le système d’exploitation de la vie quotidienne que tout un chacun peut utiliser tous les jours.

En plus d’avoir la particularité de réunir les meilleurs talents dans l’industrie Tech, notre bureau parisien regroupe les équipes en charge de la partie VTC - Uber et Uber Eats. Chaque jour, nos employés ont l’opportunité de prendre part à des projets innovants qui amènent à penser la mobilité de demain et à avant tout résoudre des problèmes très concrets afin de faire bénéficier nos utilisateurs de la meilleure expérience possible.

Avec ses 20 000+ employés à travers le monde, Uber a su garder durant ces 10 dernières années une forte culture entrepreneuriale, où les idées priment sur la hiérarchie, et qui réunit notamment le meilleur des deux mondes à savoir : la proximité et l’impact d’une start-up tout en bénéficiant des ressources d’un grand groupe international.

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Job description

About the Role

As a City Manager, you will own the Uber Eats business in the Marseille hub (Marseille, Aix, Toulon, La Ciotat) to keep making it grow and improve its financial efficiency.

To do so you will have to make sure we always offer a best-in-class experience to all of our users (customers, restaurant & courier partners) on a daily-basis but also define a long-term strategy and deliver on it.

You won’t be alone to reach this mission ! First, you will lead a local team of six people (Sales, Account Managers, Couriers Coordinator) to make it happen. You will also need to build strong relationships with the teams based in Paris to get the support you need.

What You Will Do

With your team, you will own the development of your market at 360deg: marketplace, restaurants & couriers partners, local marketing actions, budget and external stakeholders management.

  • Strategy: Own your market by defining business priorities, set bold timelines to reach those goals and take financial decisions
  • Lead a local team: We have local teams on the ground that will help you manage your business. That’s why we look forward to hiring optimistic leaders: developing these teams while shaping the organisation is key to our long term success.
  • Develop & Optimize Processes: Uber is a company that moves fast and does things at large scale. You will help design processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency.
  • Local Courier and Restaurant Partners Relations: Grow number of partners on the platform, manage partner development, monitor metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service.
  • Data analysis: Uber wouldn’t be Uber without all of our data! You will autonomously create analyses and dashboards to the team.
  • Work closely with the France Operations Team to implement new processes and products in your city portfolio - and other Territory teams to foster synergies.

Preferred experience

What You Will Need

  • At least 2 years experience in operations management, management consulting, strategy work in a large business or growing startup
  • Willingness to own a market and grow the Uber Eats business there
  • Strong team management skills to build and coach the best team to make it shine
  • Ability to take initiative and easily adapt to constantly-changing work environment
  • Willingness to be proactive and in contact with our courier and restaurant partners.
  • Hands-on and eagerness to implement operational schemes in your own city portfolio
  • A creative mindset and enjoy putting in place initiatives to solve practical issues
  • Data-driven decision making and business judgment through analytical thinking
  • Fluency in French is required
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