The Account Manager holds a key position in the company.
He/ She oversees client relationships.
He/ She follows up with clients both on Onboarding to Production phase, thus beeing the main contact of the clients through the whole partnerships.
He/ She acts as an expert, provides guidance on our compliance requirements, products and services.
He / She makes sure to maintain the clients satisfactions by all means.
1. Take part in client Onboarding phase
Manage projects and coordinate with other internal departments > Implementation, Legal, Conformity and Finance
Manage projects and coordinate with external providers, including:
2. Take part in client Production phase
Manage projects and coordinate client relationships
3. In general terms, manage complementary missions:
Knowledge and backgrounds from:
Tools:
Behavioral know-how:
Others
Ces entreprises recrutent aussi au poste de “Customer Service”.
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