Help us build the Treatwell B2B brand and community in the French market. Reporting into the B2B Community Lead, your mission will be to act as a bridge between our brand and our growing community

You will be our number 1 ambassador in France, engaging with potential partners and building relationships with existing ones. Ultimately, you should be able to act as the face and voice of our brand across all community and comms channels

Working collaboratively with the wider B2B Growth team, you will partner closely with Performance Marketing and Lifecycle to support the expansion and acquisition targets of our salon base in a long lasting and meaningful way.

You will be responsible for:

• Manage the Treatwell community through all the media channels (youtube, facebook page, Instagram etc..)
• Ideate and create content for the community, especially LIVE content on Facebook Live/Live Webinars
• Answer to comments and customer queries across our community channels in a timely manner
• Organise and participate in events to build our salon community and boost brand awareness through live, webinar and video content
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency across all channels
• Liaise with the Product department to stay updated with new products and features to inform the community
• Close collaboration with Account Management, designing and optimising live webinars to be provided on our social and web channel (E.g. Facebook Community, Website etc…)to stay connected to partners, to train and educate on upselling opportunities, and to secure active engagement
• Build relationships with partners potential partners, industry professionals and journalists
• Identify and track relevant community metrics (e.g. repeat attendance at events)
• Producing and organising local case studies, testimonials, and ensuring we can leverage the advocates we already have to influence others
• Support the B2B Marketing team to promptly obtain copy translations of multiple asset (landing, email, ads, website)

About you

• You are fluent in French and have expert level knowledge of French culture and communication
• 3+ years experience in media channels management and copywriting
• Fluent level of written and spoken English
• A strong copywriter with high written communication skills
• You are highly dynamic, enthusiastic and energetic person and transmit this energy into your online videos and written interactions
• You love having a target to reach and are self-motivated to achieve results
• Expert-level knowledge of Instagram, Facebook, YouTube, Tik Tok, etc..
• An enthusiastic self-starter, you thrive in a fast-paced, dynamic work environment
• Passionate about the beauty industry and its professionals!
• First rate presentation skills, both in terms of content and delivery
• Strong stakeholder management; taking their input on board, managing briefs, and ensuring great communication makes any project a success
• Skill at project management, you work well within a team but also as a project owner ensuring clarity of roles and responsibilities
• Strategically stay abreast of new developments and opportunities in the industry.

We will treat you with:

• 28-days holiday, plus bank holidays
• Monthly 40€ Treatwell vouchers so you can treat yourself too.
• Growth funds for you to develop and grow with your team.
• Restaurant vouchers and discounts
• An annual Treatwell party in one of our European based cities.
• Equal Opportunities

We welcome applicants from all backgrounds and are committed to making reasonable adjustments to the recruitment process as required, please add any adjustment requests to your application.