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Customer Success

CDI
Paris
Salaire : Non spécifié
Début : 14 février 2023
Télétravail occasionnel
Expérience : > 2 ans
Éducation : Bac +4

The Galion Project
The Galion Project

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Le poste

Descriptif du poste

Key activities while in the role

Support the community growth

  • Create acquision strategies to find out the best tech entrepreneurs and convince them to join us.
  • Follow-up on candidates who want to become members and guarantee their onboarding.
  • Lead the renewal process, referrals and partnerships dedicated to your pipeline.

Guarantee engagement

  • Boost member’s integration by assuring they are receiving responses to their questions and participation to our events.
  • Animation, development and improvement of our discussion channels between members.
  • Proposal and implementation of new programs or events according to the needs of the members.
  • Support on the preparation of our annual event “Les Ateliers du Galion”

Manage the back office of our activity

  • CRM management and billing system management.
  • Participate in the realization of communication roadmap.
  • Track important KPI’s for monthly reports.

Profil recherché

  • You are social, outgoing and you like to listen, understand others and propose appropriate solutions
  • You are organized, rigorous, data oriented and you are comfortable with monitoring and reporting tools
  • You have a good sense of communication and negotiation and like to design innovative projects with different actors
  • You are autonomous in your work but you like to work in a team
  • You are fluent in English and French.
  • Experience in managing a tech community is a real plus

Compensation : according to profile >Swile card, gym membership.
If you recognize yourself in this profile: don’t hesitate to send your resume and a cover letter to bianka@thegalionproject.com

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