Sales Support Intern - Spanish team

Sales Support Intern - Spanish team

  • 63 Boston Road, London, W7 3TR
  • CDI 
    Télétravail partiel possible
    Éducation : Non spécifié
    Expérience : Non spécifié

    Cette offre a été pourvue !

    Who are they?

    Swissquote is the “Swiss Leader in online banking”. Founded 20 years ago by two engineers, Swissquote builds innovative and state-of-the-art digital solutions to help its clients meet their investment needs!

    Robo-advisory, virtual reality, crypto-currencies… there is no limit to what Swissquote can do to revolutionise the financial world!

    Job description

    • Address customer’s needs promptly to ensure the maximum level of satisfaction and professionalism
    • Assist in documents collection to complete account opening as first line of support with care and diligence
    • Identify new business opportunities and clients' needs and refer to sales team for development
    • Assist in the creation of appropriate sales & marketing communications to partners and potential customers also via via social media
    • Assist with the preparation and delivery of training materials
    • Assist in the creation of e-mail campaigns and on line promotion
    • Assist in the distribution or delivery of marketing materials
    • Assist with fulfilment of marketing offers
    • Convert prospect in to customers by listening, understanding and handling prospect’s needs with professionalism, care and attention

    Preferred experience

    • Degree level
    • Previous experience in customer support roles 1-2 years
    • Computer literate in Microsoft Office packages
    • An over achiever, resilient, enthusiastic and self-motivated
    • Excellent telephone manner, interpersonal and negotiation skills
    • Very well organised with good time management skills
    • Able to take proactive action when necessary
    • Pays attention to detail

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