We’re looking for a highly motivated and experienced  Transaction Monitoring Team Manager to join our fast-growing team.

In this role, you’ll dedicate approximately 30% of your time to hands-on Transaction Monitoring—reviewing alerts, handling edge cases—and 70% to managing and developing the team.

You will manage a team of around 10 Analysts, with the team expected to grow as Swan continues to scale.

Reporting to Maxime, our Chief Service Officer, you’ll work closely with Alexandra, our Head of KYC, to scale and strengthen our AML operations. You’ll play a key role in building a best-in-class team and ensuring our processes remain robust, efficient, and compliant as we grow.

✨ Main Tasks

Team Management and Training:

• Lead a team of ~10 Analysts, with the team expected to grow.

• Oversee daily operations, track KPIs, and manage team workflows.

• Lead task planning and resource allocation.

• Onboard and train new team members on TM procedures and best practices.

• Provide continuous coaching and development support to the team.

• Ensure operational excellence through regular quality reviews and performance monitoring.

• Supervise and scale the outsourcing provider (2 resources at the moment)

Scale & Optimize:

• Addressing significant challenges related to scaling and optimizing current Transaction Monitoring processes, workflows, and tools while collaborating with product, engineering, operations, risk & compliance, and sales departments.

• Ensuring the implementation and enhancement of new processes, fostering energy and momentum with various stakeholders to ensure consistent, scalable operations.

• Developing and implementing processes to enhance the efficiency and accuracy of the Anti-Money Laundering (AML) process.

• Contributing to the maintenance and updating of operational procedures related to AML processes. Contribute to documentation related to Transaction Monitoring.

• Challenge Swan’s risk frameworks and contribute to improve the transaction scoring engine.

Production:

• Running quality controls.

• Addressing edge cases escalated by the team.

• Ensuring compliance with procedures, internal policies, and applicable legislation.

✨ You’re a great match if:

• You have significant experience as a Head of/Lead in the Transaction Monitoring/AML/Financial Security area. Experience in fintech, payment, banking, or within a start-up/scale-up or fast-paced work environment would be a plus.

• You possess strong leadership and team management skills.

• You have a strong understanding of the AML/CFT regulatory framework.

• You enjoy streamlining internal processes to improve outcomes and scalability.

• You’re data-driven, with strong analytical skills and attention to detail.

• You know how to prioritize in a fast-paced production environment and can manage urgent cases effectively.

• You’re proactive, hands-on, and love getting things done.

• You’re fluent in English, and speaking another European language (French, German, Italian, Dutch, Spanish, or Portuguese) is a strong plus.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌 

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Perks of being a Swanee:

•  Meal Vouchers: We provide a Swile card to cover your meals on work days. 

• Holidays : 25 days + RTT 🏝️

• Transport: Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes. 🚇

• Health insurance (mutuelle): Alan. This is Swan’s health and welfare insurance. 🚑

• Sports: Thanks to our partnership with Classpass and Gymlib, you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. The offers are valid in several European cities, as well as online. 🏋

• Hybrid remote policy: We offer the possibility of working from home for 2 days per week. 🏡

• Offsite: Once a year we gather to reconnect, deep-dive into big topics, and relax. 🤝

• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something’s convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game, whether it’s to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners’ expectations— whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture.

• A 30-min video call with our Talent Acquisition Specialist, to get to know you, understand your career expectations and answer your questions

• An interview with Maxime, our Chief Service Officer

• A case study

• A peer interview with a team member of the Risk department

• Last interviews with our COO and our HRBP