Stuart

Stuart

Senior Technical Project Manager

  • CDI 
  • Paris
  • > 3 ans

La tribu

Stuart

Stuart

    Le poste

    Senior Technical Project Manager

    • CDI 
    • Paris
    • > 3 ans

    Cette offre a été pourvue !

    About

    Stuart (DPD Group) is a sustainable 🌱 last-mile delivery company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe.

    🚀 Our Mission

    We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience. Our motto: “Make every delivery a moment all of us can truly celebrate!”
    More than 2000+ leading brands already partner with us across Food, Grocery, Retail, and eCommerce to deliver all types of goods at the tap of a button.

    Stuart is a highly diverse and inclusive company of 500+ talents from 90+ countries working in Paris 🇫🇷, London 🇬🇧, Barcelona, Madrid 🇪🇸, Poland 🇵🇱 and remotely around the world 🌍. It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌

    Job description

    Let's talk about Customer Solutions Engineering ⭐️

    This role will have a huge impact where there are still many things yet to be defined. The role will work directly with the Head of CSE Lauren Gill. Having autonomy in a fast-changing environment, having an impact on the growth of a successful company, making transport greener in the cities, solving real-life problems - these are just a few things representing the role. The role is based in our Paris 🇫🇷 office. As Stuart grows the team grows which means there's lots of room for real career development! 💫

    What will I be doing? 🤔

  • Autonomously leading key clients from pre-sales through to go-live, and business as usual in integration or other technical areas.
  • Owning technical relationships with key clients and being adaptative to clients' preferences, including onsite visits, workshops, etc.
  • Publish in collaboration with other members of the team new guides and articles in the Developer portal.
  • Owning hiring processes of new team members.
  • Mentoring colleagues.
  • Advocating for the team within the company to ensure integrator needs are accounted for.
  • Identify and drive initiatives to meet the team's OKRs.
  • What do we need from you? 😎

  • Fluent in English for team collaboration.
  • Fluent French speaker.
  • Passionate about improving communication processes and relationships with clients.
  • Ability to explain technical concepts to technical and non-technical audiences.
  • Knowledge on dealing with tense conversations and managing clients' expectations.
  • 3+ years experience in managing technical projects such as API integrations or similar.
  • Any technical, communication, or business studies.
  • The stuff you wanna know 😉

  • Family-friendly work-life balance - work from home and flexible hours 🏡
  • Ticket Restaurant by Swile (€13 daily with 60% paid by the company) 🥗
  • Unlimited access to Udemy for all your learning and development needs 📚
  • Stuart Academy with regular workshops, Stu-Classes, and Stu-Talks 🎓
  • Stuart is putting Mental Health Awareness first! Wellness Allowance (€40 monthly) to use in any gym or sport class 🧘
  • Private healthcare provided by Alan 🧑‍⚕️
  • Free monthly Navigo card (zone 1 - 5) 🚇
  • Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉
  • You’ve read all this way but you’re missing a skill or two? No problem, it’s our job to up-skill you to take your career to the next level. What we’re trying to say is, don’t be afraid to apply if you don’t tick all the boxes  💪

    At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌

    Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙

    Want to learn more about us? Visit https://stuart.com/about-us/ 

    Meet the team

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