Key responsibilities:

• Create step-by-step user guides and documentation that explain how to use and make the most of STREAMWIDE’s products and features
• Write clear, easy to understand and grammatically correct content from the user’s point of view (User guide/Administrator guide)
• Ensure documentation is accurate, up-to-date and delivered on time

Mandatory Skills:

• Experience writing marketing documentation and/or technical writing in high tech or software company
• Excellent writing skills in English and French. Additional languages are a plus.
• You will need to functionally test the app features in order to gain a high-level functional understanding needed for describing them in our guides
• Experience using Microsoft Office tools (Word, PowerPoint, Excel)
• Ability to use Snipping tool and Paint to add print screens into the guides
• Comfortable working with Marketing, Design and Technical teams
• Attention to details, rigor and strong follow-up skills
• High-energy, assertive personality, and positive attitude
• Ability to work autonomously
• Experience with telecom services/mobile apps
• Design skills or familiarity with Adobe Photoshop