As Field Applications Scientist at Stilla, you will be assisting the Sales Rep in the pre-sale of the Naica system, performing client trainings, while providing experimental design support, data analysis, logistical, and troubleshooting support.
You are a key contact for Technical Support for responding to issues and maintaining relationships with customers. The primary goals of this position are to ensure rapid NAICA adoption and maximum customer success.
Key Responsibilities are:
• Ph.D. or equivalent experience preferred; BA/BS with 3-5 years of experience, MS with 3 years of experience in Molecular Biology or Genetics considered.
• Lab experience in molecular biology, biochemistry, genomics or genetics required.
• 2-3 years of hands-on experience with PCR, qPCR or dPCR workflows and data analysis software
• 2 years customer facing experience preferred in industry or core lab service setting.
• Hands on proficiency with common molecular biology bench techniques; cell culture experience preferred.
• Broad knowledge of genomics technologies (PCR, qPCR, dPCR, NGS)
• Ability to work independently and as part of a team towards corporate goals.
• Excellent organizational, analytical, and systematic troubleshooting skills.
• Strong written and verbal communication skills. Outstanding presentation and training skills.
• Ability to maintain records for customer sites and provide high level feedback to management.
• Clear vision of and commitment to providing outstanding customer service.
• Must be willing to travel up to 60%. Ability to manage a large territory.
• Valid work permit or US citizenship