UK Sales Development Representative

Founded in 2011, Smart Tribune was created out of a simple observation: that online customers prefer to solve their problems on their own rather than being put in contact with a customer service agent. Smart Tribune develops SaaS solutions which are revolutionizing digital customer services by allowing Internet users to answer their own questions independently and without going through a brand’s customer service.

Smart Tribune supports leading brands across all industries to improve the digital customer experience while helping to reduce their customer support costs. With clients like Carrefour / WWF / Match / Gazprom / Vattenfall / Red Cross / Micromania Zing / Leroy Merlin or Edenred, Smart Tribune collaborates with big names on the French and international market.

With offices in Paris & Marseille (coming soon to London), Smart Tribune currently has around forty employees. In Paris you can find the Communication, Marketing, Sales and Customer Experience teams , while in Marseille, the Product development teams. Across the 2 geographic locations, Smart Tribune remains one team: working together with enthusiasm and a good sense of humour.

We started marketing & Sales to the UK market about December 2020, the first customers are signing up current 2021, so it’s time to step up now

Offer description :

We are looking for a candidate who is comfortable speaking and writing in English. At least one interview will be conducted in English.

Joining the international sales team, you will help establish Smart Tribune as a leader in Customer Self-Service in the United Kingdom :

Your mission : Lead generation profile

• Work closely with the UK Sales Director to identify the most relevant prospects
• Target and prospect potential customers in your region in order to increase your portfolio
• Report on your commercial activity and achievements through Hubspot CRM system and weekly meetings with the Head of sales UK of the company.
• Test different acquisition techniques: you will propose and test new customer acquisition techniques with the help of your colleagues
• Working on developing and improving the UK sales pitch
• Have an important presence in the field and at trade shows
• Help optimise existing prospection campaigns with the help of the marketing team.
• Thrives in a fast-paced environment and enjoys working with a high activity level
• Draft outbound strategies to approach potential target customers, craft and execute communication sequences
• Confidently conduct discovery calls with prospects, meet Smart Tribune’s qualification criteria
• Articulate and pitch Smart Tribune’s value proposition to generate interest from target account within the region

Your profile :

Business School type training, your personality will make all the difference! We expect from our future Lead Gen a real experience and appetite for digital:

• You like to pick up your phone, hunt and open new accounts (Very important);
• You are autonomous and rigorous with a real sense of organization
• Of a curious nature, you have a good knowledge of the web environment and above all you are a user addict
• Ability to take initiative and come up with new ideas to develop our business
• Significant experience generating new business and sales opportunities
• Native English speaking and writing skills
• You like working in the context of international expansion and participate in the development of an innovative startup ;)
• Curious in nature, you have a good knowledge of the digital ecosystem.
• You distinguish yourself as an active listener, who communicates purposefully and confidently, acts proactively and inspires potential customers
• Smart, energetic, passionate, outgoing, creative and entrepreneurial personality

Starting date : ASAP

Basic compensation

1) Discovery call with Christopher
2) Interview with Sean (UK sales director)
3) Interview with Christopher & Guillaume (Co-founder & FR Sales Director)