Artist Care Intern

Résumé du poste
Stage(5 à 6 mois)
Paris
Salaire : Non spécifié
Télétravail occasionnel
Compétences & expertises
Contenu généré
Connaissance de l'histoire de l'art

SINGULART
SINGULART

Cette offre vous tente ?

jobs.faq.title

Le poste

Descriptif du poste

As an Artist Care Representative, you will be working in the SaaS Department of SINGULART that is specialised on giving artists the competitve advantages they need to succeed in the art market. We are offering a 6 months internship that can be converted into CDD/CDI.

Your Main Responsabilities

  • Managing Artist Inquiries: You will manage a pipeline of support tickets (mail & calls) with a very diverse range of questions and concerns.

  • Participating in Artist Success Projects: You will contribute to scalable actions to make artists happier and increase NPS.

  • Providing Feedback to Other Departments: You will pass on feedback to our product team and thus contribute to the continuous improvement of our services.


Profil recherché

Your Skills

  • Passionate about customer relations: You are known for your human qualities and your excellent written and oral communication skills.

  • Precise and organized: You are a structured thinker. You are able to prioritize your tasks but you can also jump from one task to another.

  • Problem solver: You find a solution no matter the problem thanks to your creativity.

  • Proactive and autonomous: You understand that small actions can have a big impact. You have a strong test & learn spirit and are able to implement new ideas in a fast-paced environment independently.

Your background

  • Fluency in English is a must. French, Spanish, German, or Italian are a big plus

  • Studies in communication, business or similar

  • No knowledge in art required


Déroulement des entretiens

Hiring Process

  • 5 min exchange to ask questions

  • 30 min exchange with the Artist Care & Ops Lead

  • 30 min Case Study with the Artist Care & Sales Manager

Join us if

  • You want to be part of a young and international team

  • You want to revolutionize the art world

  • You want to work in the heart of Paris and do lunch breaks at the Seine

Envie d’en savoir plus ?