Our values

• ✊ Ownership
  We choose to be here and to do what we do. We are responsible for our objectives and for the output of our work.

• 💡 Initiative
  Taking action without direction from above to improve our knowledge and come up with solutions to problems. Initiative is a key reason for success, and places an obligation not to stifle it.

• 👨‍👦 Empowerment
  We encourage those below us to take action and support them if they make mistakes. We explain what we want accomplished and allow flexibility in how it is accomplished.

• 🧸 Caring
  Being concerned about our co workers, our customers and the customers of our customers.

• 🏋️‍ Ambition
  Always seeing bigger and having a strong desire and determination to succeed.

Shipup has been selling in the US from Europe with success for 2 years. Most customers use several integrations, customer happiness is largely driven up by integration usage, and we work with partners to source new revenue in North America.

On the ground of this successful experience, we have opened offices in NYC to accelerate💥. That’s where you come in.

With already more than 10 apps built with third-party partners and an aggressive roadmap to add more & more. Partnerships are critical at Shipup. As the 1st partnerships manager. You will both develop long-term relationships with our strategic tech partners ( Zendesk, Magento, Shopify, Klaviyo, Gorgias...) anddevelop a network of agencies that work on those techs.

This is the first hire in this function with the challenging mission to spearhead partnership and build a dream team that will support Shipup’s US growth objectives.

You will play a critical role in the development of Shipup in the US and will report to the COO. This role is based in New York and requires a combination of strong operational program management, hands-on execution with partners, team management, and the capability to build a roadmap/strategy.

This position is ideal for a kickstart kind of person who believes that with partnerships you can make products work like 1+1=3. You also believe, that great added value creation is in long-term partnership and making bonds with people. You are confident in talking with senior-level partners. You are looking to work in an international team.

Duties and Responsibilities

• Drive Annual Recurring Revenue (ARR) through industry partners and events.    
• Manage relationships with Shopify Plus, Magento, Zendesk, Klaviyo, Yotpo, Gorgias... and other solutions Shipup integrates with. 
• Manage Tier 1 agencies to partner with.
• Build a team of partner managers.    
• Work closely with Account Managers to help them close deals. 
• Be the face of the company at various events, meetups, and trade shows
• Become a thought leader on the topic of eCommerce in the Shopify and Magento ecosystem.
• Collaborate with all the teams exposed to the partnership program, including Marketing, Demand Generation, Sales, Customer Success, and build processes to ensure smooth collaboration at scale.   
• Build a program able to handle hundreds of partners. Design, implement and iterate on the processes, tools, and technologies that will allow us to achieve this ambitious objective.

Meet the NYC team

• Ethan Bourland, Partnerships
• Jose Martinez, Account Executive
• Stephen Ciampaglio, Sales Manager
• Diane Dessons, Chief of Staff
• Terence Delahaye, Co-founder & COO

Sales at Shipup

• Deal Size: $20k ARR
• Close rate: 35%
• Growth: 2x
• Customers: Adoreme, Purple Carrot, Ssense, Na-kd, Morrocan Oil and more
• Profile Buyer: Customer support manager / Ecommerce director

Preferred experience

You could be a good fit if 

• You have 4+ years in a business development/ partnerships role in a tech company
• Previous team management experience
• You have a previous experience or can demonstrate a holistic understanding of marketing and sales strategies in ecommerce or SaaS
• Excellent communication skills
• You are looking for a "launching a startup" experience with the opening of the US (a high level of ownership & initiative is required)
• You are savvy about software and people trust you for your matter expertise
• Comfortable with an international environment: this job might require 25% travel time (once traveling is safe)
• Active listener, you are able to build trust with partners and collaborate with multiple teams

🤩 Why should you apply?

You will have a strong 💪🏼 impact and will be fully responsible in helping to build our scale phase

• Join us at a magical time: in 3 years, you will be able to say: “I was there when it was only 5 of us in the US”. Your decisions will have a long-term impact.
  
• Defined career path based on performance. Our goal is to get you to the next step.
  
• A team where everyone cares for one another (If you want to read what our employees are saying about us on Glassdoor ! ✨)
  
• Cosmopolite & multi-cultural mindset
  
• Stylish office located in the Dumbo, in Brooklyn (Rooftop access, large windows with natural light and a view on Brooklyn Bridge from your desk)

Our promise

• We will teach you the skills necessary to advance the career path you choose
• You will be an important member of our team and have a voice for impacting positive change

3 reasons to believe us

1. Everything has to be built and/or challenged on the human, process and technical levels. We are that change
2. Our scale has just begun (Series A). Fast growth = opportunity
3. We have achieved product-market fit (low churn rate of our customers) BUT the go-to-market fit is still ongoing.

Company Benefits and Perks

• 💰Competitive salary, equity packages and performance bonus packages
• ✈ 4 weeks vacation and parental leave
• 💻 Latest MacBook Pro or equivalent
• 🥗🍰🍾 Weekly events: lunches, dinners, drinks, parties…
• 👩‍⚕️ Health coverage
• ⛷Every year (once traveling is safe) we organize a company-wide insane off-sites in Europe & in the US (Sicily, Marrakech, Corsica, Alps…) to strengthen the social bonds
• 🙆‍♀️ Our people matter, work-life balance is important at Shipup

Recruitment process

📞30’ Pre-qualification call with Alex, Talent Acquisition Advisor
🖥 Home assignment
💡 Interview with Térence (COO) and another person from the team
🥗🍻Culture fit
✅ Reference check

End Note

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come to work every day.

Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.