Sendinblue is the European leader in digital marketing software. We are a complete Sales & Marketing toolbox: email, SMS, Facebook ads, chat, CRM, and more in one single SaaS platform. Our mission is to empower all companies with the tools they need to build stronger customer relationships and grow their business through meaningful interactions.

We are a rapidly growing team of more than 700+ employees, representing over 67 nationalities spread across nine offices in Paris, Berlin, Sofia, Vienna, Noida, Bengaluru, Seattle, New York and Toronto.

At Sendinblue, all Sibers evolve in a multicultural, caring, and flexible environment. We are an international team composed of tech & non-tech profiles looking for talents that share our values: Empower the Customer, Build up Together, Impact First, Humbly Open, and People Company. 

The role of our Customer Experience team is to address all customers' questions and help them use the platform as smoothly as possible. They will solve problems and issues in the short-term and ensure our users’ satisfaction and retention in the long run.

We are looking for an ambitious Chief Customer Officer based in Paris.

Directly reporting to the COO, you are responsible for the entire customer experience activities and team (100+ persons in 5 different countries). You’ll be a member of the Executive Committee, taking part in important decisions for the company.

As a CCO, you will:

What will contribute to your success:

What we offer:

Sendinblue puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.

Sendinblue values work-life balance and offers flexible working hours and remote work. Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.