Integrating a team of 4 people composed of : 

• Joseph d’Antin (Lyon/Madrid): Product Owner & Team Manager
• Alexandre Bouju (Madrid) : Senior consultant CRM/Telephony
• Adrian Castellanos (Valencia): CRM//Telephony Consultant
• Tristan Jahier (Paris): Senior Developer

The CRM/Telephony Assistant will join the team in Madrid and will work with all the countries represented at Selectra.

Your detailed missions:

Ticket resolution (for all applications*):

• various configuration requests (new telephone/email/fields, permissions, workflows, new features…)
• problem solving (access problems/rights, bugs on a platform, bad configurations…) .
• team training on processes

*CRM, Telephony solution, Zapier, Typeform, Twilio, internal apps, etc…

As the scope of our team is very wide (many connected applications & for the international market) the position of CRM/Telephony Assistant is a real opportunity for those who want to learn a lot in a young, caring and motivated team! 

Terms and Conditions

• End of studies internship
• Contract of 40 hours per week 
• Madrid

Benefits

• Madrid!  You will be seduced by this inexpensive city, with a dreamlike atmosphere and climate, where everyone is welcome! 
• You will benefit from the flexibility and reactivity of a start-up company (management that favors decision-making, relaxed environment). 
• You will have responsibilities within a dynamic team present to train and support you.
• You will have the chance to work in an international environment with the different nationalities present in our Madrid office.
• And many other advantages such as a Gympass subscription, free Spanish lessons, team events,…

Ideally a student in one of the best engineering schools, you have the following qualities: 

• You have a real appetite for computer science and new technologies, ideally with a strong background in science/computing.
• You are versatile, able to carry out several missions in parallel and endowed with a strong spirit of initiative.
• You enjoy writing and also have an analytical mind. 
• You are at ease in oral and written English. 
• You do not necessarily have professional experience but have a high level of self-demand and a thirst for learning.
• You are proactive, autonomous and flexible.

• Pre-qualification interview 
• HR Interview
• Interview with your future manager and tests

We inform you that the data concerning you are computerized and treated confidentially. Your data will be kept for up to three years after you have submitted your application. Only persons employed in the human resources department will be able to access your data for strictly internal purposes. You can access, correct or delete information concerning you by contacting contact@selectra.info.