UX Writer (Flex)
Scaleway

Scaleway

UX Writer (Flex)

  • CDI 
  • Paris

L'entreprise

Scaleway

Scaleway

  • IT / Digital, SaaS / Cloud Services
  • Entre 250 et 2000 salariés

Le poste

UX Writer (Flex)

  • CDI 
  • Paris

Cette offre a été pourvue !

Who are they?

Powered by talented and passionate people working hard on democratizing the cloud, Scaleway, leading alternative European infrastructure and platform as-a-service provider, is a multicultural company, rapidly growing into a global brand. We are present in 160 countries, with more than 350+ employees of 18 nationalities.

We are a cloud computing pioneer delivering the innovative capabilities of modern multi-cloud, covering a full spectrum of services for professionals: public cloud services with Scaleway Elements, private infrastructures and colocation with Scaleway Datacenter and Bare Metal infrastructures with Scaleway Dedibox.

Our organization encourages responsibility, autonomy, commitment and thought leadership from our collaborators. Our premises are open spaces, conducive to exchange and interaction between individuals.

We believe it is our responsibility to be a positive force in society and to collectively design the cloud that makes sense. We want to increase access to the digital and technology industry. As our business scales, the customers we serve are increasingly diverse and global. Giving them an unbeatable experience is central to our business strategy. To better understand our customers and partners, we need a workforce that’s as diverse as they are.

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Job description

About the job

As a UX Writer in the Product Documentation team, your mission will be to create a simple and engaging user experience through the power of words. You will be the owner of the Scaleway console wording, which is...yes, technical. 

Your job will be to make complex information clear and easy to understand. In collaboration with the other technical writers, you'll pursue the goal of helping our users complete tasks. You will also collaborate closely with our Product Designers and the Marketing team to ensure consistency and make sure that everything we launch follows our guidelines. 

You will mainly work in English but be aware that the Scaleway console is also translated into French and German. You will have to manage multiple projects simultaneously and work effectively, both autonomously and as part of a team. 

We will ask for a writing sample, so please be prepared for that :)

Minimum qualifications

  • Write clear, concise user-interface text for products. You can articulate complex concepts for features in any context (you can write anything from error messages and navigation items to headlines)
  • Ability to conduct continuous user research and data analysis to make sure we always use the right wording for our users
  • Work with other content creators to ensure consistency, share best practices, and coordinate with other writing teams for a seamless product experience
  • Native/bilingual English speaker (and writer). Spelling and grammar must be excellent. Another language is a plus!
  • Preferred qualifications

  • Experience with Figma
  • Background in technical writing
  • Extensive knowledge of SEO with a proven track record of results
  • Work in a "docs as code" environment, where documentation and other assets are processed and delivered according to practices similar to those used in software development
  • Strong affinity with the IT industry
  • Flexible & open to working on various tasks that are not always strictly within your scope
  • Responsibilities

  • Drive the Scaleway console wording and overall coherence
  • Define guidelines and best practices
  • Identify current pain points and come up with areas of improvement
  • Be a driving force in the evangelization of your role at Scaleway and participate in the roadmap of UX writing in the company
  • Team up with many different teams across the company and make sure they are following the process you put in place 
  • This position can be either:  

    - Based in our offices in Paris or Lille (France), partial remote is possible 

    Salary Range

    48,000 - 60,000 EUR per year 

    Recruitment process 

    - Phone Screen 

    - HR Interview

    - Manager Interview - Océane FRANC Head of Product Documentation

    - Product Design Manager - Gabriel GHNASSIA

    - Technical Interviews with: Luiza DEL GIUDICE DE CARVALHO, Rowena JONES, Benedikt ROLLIK

    - Offer sent

    We treat every candidate equally in our recruitment process. Even if you don't meet 100% of the job’s requirements, we encourage you to apply and tell us why you would be a good fit!

    Questions about this job? Nathalie Tourbay, our Recruitment Team Lead, would be happy to answer your questions.

    👉Scaleway is a #singular place and we’re looking for #singular people. If you like what you see here and you’ve got a story to tell, we’d love to hear from you.

    About Scaleway

    Founded in 1999, Scaleway, the cloud of choice, helps developers and businesses to build, deploy and scale applications to any infrastructure.

    Located in Paris, Amsterdam and Warsaw, Scaleway’s complete cloud ecosystem is used by 25,000+ businesses, including European startups, who choose Scaleway for its multi-AZ redundancy, smooth developer experience, carbon-neutral data centers and native tools for managing multi-cloud architectures. 

    With fully managed offerings for bare metal, containerization and serverless architectures, Scaleway brings choice to the world of cloud computing, offering customers the ability to choose where their customer’s data resides, to choose what architecture works best for their business, and to choose a more responsible way to scale.

    We are committed to creating a diverse environment. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, marital status, citizenship, disability, age, or veteran status.

    Find out more about working with us on Scaleway’s Career Page.

    Scaleway

    Scaleway

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