Cette offre n’est plus disponible.

Solution Engineer Customer Success - Global (Remote)

CDI
Paris
Salaire : Non spécifié
Début : 30 novembre 2020
Télétravail total
Expérience : > 2 ans
Éducation : Bac +3

Scaleflex
Scaleflex

Cette offre vous tente ?

jobs.faq.title

Le poste

Descriptif du poste

Specific responsibilities include but are not limited to:

  • Support Sales team in calls with prospective customers with demos and requirement gathering
  • Conduct proof of concepts (PoCs) after thorough analysis of the prospect’s requirements and definition of success criteria
  • Ensure successful PoCs and help customers move into production
  • Write or adapt migration scripts for data migration as part of the customer onboarding process
  • Report and troubleshoot technical issues
  • Share feedback requirements for new features to R&D (technical specifications)
  • Act as bridge between customers and R&D to ensure that delivered features address customer needs

Profil recherché

Our Team is built around people with strong entrepreneur culture and can-do attitude. We love people able to “do something out of nothing” and strive to get better every day. In order to fit with our culture, you must be/have:

  • Quick learner
  • Native/fully proficient in English (C1+ level)
  • At least one more language between French, German, Spanish or Chinese spoken / written fluently (C2+ level)
  • 2+ years of experience in backend development (PHP, Python, bash scripting)
  • 1+ year of experience as pre-sales engineer / solutions engineer in a SaaS company, ideally B2B
  • Networking skills: load balancing, distributed computing, security, object storage
  • Strong troubleshooting skills
  • Passion for Cloud and SaaS products
  • Comfortable with high-end exposure to C-level executives, ability to build strong trusted relationships
  • Bachelor in Science degree is a nice-to-have, and a sense of humor is an absolute must

What we offer

  • Dynamic remote work environment in a fast growing Startup. Possibility to meet other team members in one of our shared spaces in Paris, Lyon, London, Munich, Singapore or Sofia
  • Attractive bonus schemes and stock options
  • Goldmine of knowledge in the B2B Cloud space
  • Humble but hungry work atmosphere: to become a rockstar, you have to play with rockstars!
  • Full work flexibility with home office and flexible work hours: although there is no overtime culture we focus on delivering our projects and their success
  • A workplace where you can have impact and make a difference within the business but also to the web / app experience of hundreds of millions users around the globe.

Déroulement des entretiens

After a first intro call with the 2 founders Julian and Emil, you will go through an assessment day where you will go through various case studies and work with our remote team. We want to mainly assess 3 things: skills/experience, personality and culture fit. For the first intro call, you will be asked to pitch Cloudimage and/or Filerobot to the founders. Impress us and you will be able to make the difference at Scaleflex.

Envie d’en savoir plus ?

D’autres offres vous correspondent !

Ces entreprises recrutent aussi au poste de “Hardware Engineering”.

Voir toutes les offres