Maximising customer growth is at the heart of what the Account Management team do - whether that is recommending additional campaign services or features, generating statistics and trends or simply discussing with clients how successful their sales recovery is. Account Management is vital to our continued growth.
As a Client Success Manager (Spanish/English Speaking) you will… 🤝
Be based in our Paris Office and will report into a Divisional Head of Accounts. You will be responsible for managing a list of clients across our key European markets. This roles requires a candidate with strong Spanish and English language skills who is comfortable in not only building key client relationships but also in working with our European teams based in the UK.
Responsibilities for the role include:
As a SaleCycle Client Success Manager, it is your responsibility to ensure you not only exceed client and commercial expectations, but that you play a key part in the growth and success of our business. This requires a strong set of personal attributes to influence and educate others, and as a minimum you will need to:
We are looking for candidates with… 🤓
What we offer ? 😎
We value our team. So, in addition to salary (dependent on experience), we offer great benefits and incentives to our employees which include:
🌎 Central Paris Location
💸 Uncapped commission scheme
💼 Semi-flexible hours
🥪 Lunch Vouchers - Swile
🏥 Great mutuelle - Alan
🏡 Remote working 3 times a week
🎂 Have your birthday off
📱 Telephone interview with Daniela our Junior HR Officer
🙋 Interview with Silvia, AM Team Lead FR and Elodie, Head of HR
📝 Assessment
🙋 Interview with Marc, Global Head of Account Management and Adam, Chief Customer Officer
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