Head of Workforce Planning & People Insights

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Connect with Quadient

Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career – and help our future-focused team lead the way.

Position: Head of Workforce Planning & People Insights

Reporting to: VP of People Insights & Services

Based in: France

Position Summary

Responsible for developing and monitoring staffing strategy across Quadient with the support of Business leaders, HR and Finance Partners. Include organizing and coordinating Headcount and positions forecasting for 3 years plan, yearly Budget or any reforecasting exercises.

Lead and Implement reorganization project and M&A integration in HR systems to support Strategic Operations team and HR operations.

Make regular reporting and pro-active analysis to Executive Committee members to follow up on workforce evolution.

Collaborate closely with Talent team to anticipate recruiting and skills development needs. Provide easy access to the information with suitable technologies.

Key Accountabilities

Workforce Planning Management

  • Maintain and follow the execution of plan all along the year with HR, finance & business contributors (identify actuals, actuals VS forecast and projections)
  • Identify gaps, develop a staffing strategy by working with Talent team, HR BPs and the executive management team.
  • Collaborate closely with corporate Finance to synchronize WFP (Workforce Plan) with Budget.
  • Develop accurate forecasts for near-term hiring needs.
  • Support HR & TA to look at the current and projected job outlook and future competition for key positions within the company.
  • Support Talent Team in the planning of the diversity plan elaboration & execution.
  • Support Talent and local HR teams for Skills Planning (support TD)

Staffing strategic changes

  • Support Strategic Operations team and Local HR teams on M&A and Divestment project, support and advise on reporting line definition, lead & implement changes in HR systems.
  • Support Executive team and local HR on strategic reorganization, support and advise on reporting line definition, lead & implement changes in HR systems.
  • Collaborate with corporate and local finance team to maintain organizations consistency between HR system and Finance systems, including the mapping of cost centers.

HR Data Science

  • Provide regular HR data reporting to HR Directors and Executive committee members.
  • Perform ad hoc and strategic staffing analysis according to business context and needs.
  • Provide insights and benchmark on talent market.


  • Implement and maintain processes and technologies to support Workforce planning activities.
  • Develop self-service reporting and technologies to senior management

Main interfaces:

Within HR

  • Workday Support team
  • HR Partners & HR Leadership Team
  • Talent & Diversity
  • Total Rewards Team

Interactions with other departments

  • ExCom & Senior Leadership
  • Finance corporate & Local Finance
  • Hiring Managers if needed
  • IT for system maintenance
  • One dedicated operational and expert resource in HR Data management

Skills & Experience

  • Expertise in HCM/HRIS/EPM (Technologies : Adaptive Workday)
  • Expert in Office suite (MS Excel,Word, Powerpoint …)
  • Expert in Finance and HR processes
  • Knowledgeable in Project Management (planning, risk management, budget follow-up, quality follow up)
  • Highly rigorous
  • Autonomous
  • Communication and animation skills.
  • Local and remote meeting animation

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we all are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture which embraces difference and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

People. Connected.

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