Lead UX Writer - remote friendly


Lead UX Writer - remote friendly

  • CDI 
  • Télétravail total possible
  • > 5 ans




  • FinTech / InsurTech, SaaS / Cloud Services
  • Entre 250 et 2000 salariés

Le poste

Lead UX Writer - remote friendly

  • CDI 
  • Télétravail total possible
  • > 5 ans

Who are they?

Their mission? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. They simplify everything from everyday banking to bookkeeping and spend management. At Qonto, they’re passionate about creating the best product - with both impact and a great user experience. So if you’re looking for an ambitious team that’s revolutionizing a rather old-fashioned industry, get in touch.
You can find out more about the Qonto Way here.

Alexandre and Steve launched Qonto in July 2017. Since then, the team has made great strides:

  • Becoming market leader for online SME banking in Europe with 250,000 SME clients
  • Getting recognized as one of the Top 10 startups to work for (LinkedIn | Glassdoor)
  • Opening offices in Paris, Berlin, Milan, and Barcelona
  • 600+ happy Qontoers building a finance solution businesses love to use.

Their values:

  • Ambition | They tackle big challenges. No matter what
  • Teamwork | They create momentum by working together, at the same speed
  • Mastery | They pursue excellence through continuous learning. They face challenges with humility. Every day
  • Integrity | They’re open. They’re honest. And they earn the trust of their clients and each other
Want to know more about Qonto?Company culture, teams, technical stack, jobs... Let's go for an immersion!
Visit the profile

Job description

The Design Studio at Qonto currently has over 40 designers, who come from all over the world, working closely together to create a bank that helps small and medium-sized businesses succeed.

As a Lead UX Writer, you will drive the growth of our existing UX writing team and cultivate our customer-centric culture. As part of our Design Studio, you will report to Mathieu (Head of Design) and work with product designers and product managers, who are all passionate and skilled in solving conception/design problems.

👩‍💻🧑‍💻As a Lead UX Writer at Qonto, you will

Coach and mentor the members of the UX Writing team and create an efficient environment for them to learn and grow.

• Make sure every project your team works on is delivered on time with the highest standard of quality.

Increase in-app copy quality by contributing to our Design System, defining standards, improving them, and training your teammates at learning them.

• Work closely with product designers, product managers, and international teams to gather customer insights and create meaningful experiences for them.

Hire new team members and make the UX writing team grow as fast as the company.

Make the UX writing team shine outside of the company: write blog articles, organize and speak at conferences, represent Qonto at tech events.

🤔 What you can expect?

Contribute to product content strategy and Tone of Voice

Hyper-growth & International environment

Room for improvement: the opportunity to grow and build a large UX Writing team

• Evolve in a customer-obsessed environment

• Be at the heart of a large Design Studio skilled in diverse expertise (System, Product, Brand Design, UX Writing, etc...)

🏅About You

Experience: You have at least 5 years of experience with a proven track record of writing in-app copy for large-scale products.

Leadership skills: You successfully managed or mentored a team of UX writers/content writers and demonstrated your ability to make people grow.

Communication skills: You are able to pitch and convince high-level stakeholders.

Mastery: You possess a strong linguistic and UX design acumen and can guide other teams in the use of the right words.

Make an impact: You want to build a product that is used by thousands of companies, in a fast-growing environment.

Continuous improvement: You thrive to get better every day even if it means learning from your own mistakes.

Languages: You are fluent in English. French is a plus.

🎁 Perks

A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed…

Office & Team Life

- A fully-renovated building near Opera with WeWork services

- The latest equipment from Apple

- Monthly team events

- Free coffee and snacks in the kitchen

All our benefits

- A competitive salary package

- Remote Policy: from 2 days per week to Full remote

- 5 to 10 days off in addition to the legal 25 days

- Alan health insurance, Moka Care to take care of your mental health, and Gymlib for sports and wellness activities

- Swile Card for lunch

- An inclusive environment with a focus on parity: 40% of our teams are women

- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners

- Relocation package and visa sponsorship for international talents (we have 50+ nationalities) including access to Busuu to improve your language skills

- Career tracks and mobility opportunities that can match all expectations

💪 Our hiring process:

- A 60 min video call with one of our Talent Acquisition Managers, to better understand your career plan and answer any questions you may have

- A 60 min video call with your future manager, to be aligned on expectations on both sides and to talk about how you would work together

- A remote exercise to evaluate your skills and give you a taste of what working Qonto could be like

- Video calls or onsite interviews with future team members (optional) to help you understand what working at Qonto is like

- A final video call or onsite interview with the manager of your future Department

We will send you an interview guide so you can best prepare yourself.

On average our process lasts 20 working days and offers usually follow within 48 hours 🤞



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