As a Key Account Manager, your role will be to take care of our Business & Enterprise customers by onboarding them perfectly, developing their economic potential and making them love Qonto even more. You will join the KAM team, led by Fanny (our Lead KAM), within the Sales team led by Laurent (our Head of Sales).

👩‍💻🧑‍💻As a Key Account Manager France at Qonto, you will

• Onboard all Business & Enterprise customers perfectly and make sure they use and understand perfectly our products & services since the very first steps
• Prevent our Top clients from reducing their use of Qonto over time by maintaining a trustful & qualitative relationship
• Develop the maximum potential of each Business & Enterprise customer and ensure they use all our features in the most relevant way
• Take referrals for the Sales team by creating a new channel of prospects

🤔 What you can expect

• Hypergrowth & International environment (#Next40)
• Project manager responsibilities and decision-making
• Cross-team collaboration with sales, marketing, growth, and tech

• Experience: You already had a first successful experience as an Account Manager
• Customer-centric: You know how to anticipate clients’ needs to offer outstanding onboarding, bring relevant solutions and build long-term relationships with your clients
• Business-oriented: You are able to identify new business opportunities and you are always willing to give feedback on the product in order to continuously improve it
• Mastery: You have already used a CRM (Salesforce would be a significant plus)
• Languages: You speak both French and English fluently
• Education: You have a Master’s degree or equivalent

🎁 Perks

You got it: helping you succeed is our #1 priority. We have put together several perks to make your life easier and more will be added as Qonto grows further 🤗

• Office & Team Life

• 3,200 sqm fully-renovated building near Opera with WeWork services
• Monthly team events, and yearly offsite (Barcelona, Sicily… what’s next?)
• Free coffee, snacks in the kitchen and a budget allocated to managers for small team events
• The latest in Apple’s equipment

• Qonto’s benefits

• Tailor-made Remote Policy: from 2 days per week with a bonus of 12 additional days per year to Full remote, with the possibility in both cases to work from anywhere (+/-3 hours) up to 4 weeks per year
• A competitive salary package
• Alan health insurance (60% covered by Qonto for Qontoers and their children)
• 5 days off in addition to the legal 25 days
• A Swile Card that you can use for lunch
• Access to thousands of gyms and activities for 10-30€ a month, through our partnership with Gymlib
• Relocation package and visa sponsorship for international talents (we have 40+ nationalities based in Paris!)
• An inclusive environment with a real focus on parity (40% of our teams are women)
• Special parenthood policy (we are part of the Parental Act program)
• Childcare Benefits (reserved day-care places for your little ones) and subsidies/discounts with selected childcare partners
• Access to Moka Care, a digital platform to take care of your mental health
• Career tracks that can match all expectations (Expert or Manager tracks): we believe in our Qontoers and we want them to progress on their journey at Qonto. And in addition, internal and international mobility is also promoted

💪 Our hiring process:

• A 60 min video call with our Talent Acquisition Manager to better understand your career plan and answer any of your questions.
• A 60 min video call with your future Manager, to create a strong alignment on what we’ll expect from you, and tell you more about our way to operate.
• A fully remote exercise to evaluate your hard skills and understand how you see the world.
• Video calls or onsite interviews with future team members (optional) to help you envision yourself at the company
• A final video call or an onsite interview with the manager of your future Department

We will send you an interview guide so you can best prepare yourself.
On average our process lasts 20 working days and offers usually follow within 48 hours 🤞