Qonto

Qonto

Data Analyst

  • CDI 
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 6 mois

La tribu

Qonto

Qonto

    Le poste

    Data Analyst

    • CDI 
    • Paris
    • Télétravail partiel possible
    • Bac +5 / Master
    • > 6 mois

    About

    Our mission is to create the finance solution all businesses love through technology, elegant design, and an outstanding sense of customer care. At Qonto, we believe that great services come from great thinkers, that’s why we strive to provide an environment that will allow you to feel comfortable and help you excel in your work. Check this video to have a preview of our method: The Qonto Way

    Alexandre and Steve launched Qonto in July 2017, and the team reached great achievements since then:

    • Market leader for online SME finance solution in Europe
    • 200,000 SME clients
    • Outstanding customer satisfaction (App Store | Google Play | TrustPilot)
    • Recognized as one of the best startups to work at (Glassdoor | LinkedIn)
    • €136 million raised
    • International investors with a solid fintech experience
    • Qonto is part of the #Next40 index for 2021
    • And 450+ happy Qontoers helping us building the finance solution of our dreams (just that!)

    Our values:

    • Ambition | We tackle big challenges no matter what
    • Teamwork | We create magic by collaborating at the same speed
    • Mastery | We pursue excellence through continuous learning and by facing challenges humbly every day
    • Integrity | We are transparent and trustworthy with our clients and each other

    Job description

    Since last year’s fundraising, Qonto significantly raised its ambition in terms of Data. This resulted in the creation of a Data Department, handling Data Analysis, Engineering and Science, under our VP Data Pierre. The data department grew from 5 to 15 people in less than a year (and we’re still hiring)!

    Analytics is key in any business and so it is at Qonto. The Data Analytics team is in charge of developing actionable insights to improve decision-making for customer experience improvements, thereby accelerating customer acquisition and engagement.

    As a Data Analyst, you will join a team of six talented Data Analysts, each of them focusing on supporting one of Qonto’s four main departments (Growth, Finance, Ops, Product).

    👩‍💻🧑‍💻As a Data Analyst at Qonto, you will

    • Create better customer experiences: You will use data to find insights on our clients or our processes to help Qonto provide the best services to its customers.
    • Help our teams in their operations: You will make sure Qonto’s teams have the data to take decisions, make actions and monitor their outcome.
    • Build and improve the data analytics stack: You will develop sources of truth (data model), design the best metrics for our key business drivers and promote self-service.

    🚧 Examples of projects to come per specialty

    💰Finance

    • Automating End-of month reporting for finance
    • Improving our client segmentation and revenue landing prediction

    🚀Growth

    • Monitoring our acquisition funnel and identify bottlenecks
    • Building an attribution model

    🧩Operations

    • Building performance monitoring dashboards for Customer Support, Anti-money Laundering and Back office agents
    • Building global operations dashboard to monitor CSAT, NPS and Opex

    👷Product & Strategy

    • Monitoring newly launched features adoption rate and understanding usage
    • New pricing : defining a migration strategy and monitoring rollout

    Preferred experience

    • Experience: You have at least a first successful professional experience in data analysis, ideally in a start-up, tech or consulting environment.
    • Analytical Skills: You are able to understand business problems, curious to dive into detailed data, yet able to zoom out and see the big picture, which allows you to provide actionable insights to your business partners across varied scopes.
    • Team Player: You are able to work collaboratively across departments: giving credible ETAs and meeting them, helping others…
    • Good communication and relationship skills: You have great communication skills and know how to interact with non-technical colleagues
    • Mastery: You are eager to improve yourself. You know how to challenge needs to really understand them. You are also strong technically (SQL, Data modeling…). Knowledge of Tableau is a huge plus.
    • Problem Solver: You know how to overcome challenges with solutions that solve problems, without over-engineering.
    • Languages: You speak English, French is a strong plus

    Recruitment process

    💪How we have adapted our hiring process during the Coronavirus crisis:

    Is Qonto still recruiting?
    There are so many questions you may be asking yourself. The current public health crisis may have you doubting whether you should even be applying right now.
    We strive to be the finance solution all businesses love. To continue to reach this goal, we need to hire talent more than ever. That’s why we guarantee a fully remote hiring process for all candidates! We are lucky to have digital tools to help us continue to live and work as best we can despite everything going on.

    Here is what you can expect from our adapted recruitment process:

    • A 60 min video-call with one of our Talent Acquisition Managers to better understand your career plan and answer any of your questions
    • A 60 min video-call with your future manager Omar, our Lead Data Analytics, to create a strong alignment on what he’ll expect from you, and tell you more about his way to operate
    • A fully remote exercise to evaluate your technical and analysis skills, followed by a debrief with Omar and a member of the team
    • A video-call with future team members to help you project yourself in the company
    • A video-call with Pierre, our VP Data
    • A Final video-call with Aymeric, our CTO

    We will send you an interview guide so you can best prepare yourself.
    On average our process lasts 20 working days and offers usually follow within 48 hours 🤞

    🎁 Perks

    You got it: helping you succeed is our #1 priority. We have put together several perks to make your life easier and more will be added as Qonto grows further 🤗

    Office & Team Life

    • 3,200 sqm fully-renovated building near Opera with WeWork services
    • Monthly team events, and yearly offsite (Barcelona, Sicily… what’s next?)
    • Free coffee, snacks in the kitchen and a budget allocated to managers for small team events
    • The latest in Apple’s equipment

    Qonto’s benefits

    • Tailor-made Remote Policy: from 2 days per week with a bonus of 12 additional days per year to Full remote, with the possibility in both cases to work from anywhere (+/- 3 hours) up to 4 weeks per year. This aspect will be discussed during the hiring process and with your potential Manager.

    • A competitive salary package (healthcare, commute…)

    • 5 days off in addition to the legal 25 days

    • A Swile Card that you can use for lunch

    • Access to thousands of gyms and activities for 10-30€ a month, through our partnership with Gymlib

    • Relocation package and visa sponsorship for international talents (we have 40+ nationalities based in Paris!)

    • An inclusive environment with a real focus on parity (40% of our teams are women)

    • Special parenthood policy (we are part of the Parental Act program)

    • Childcare Benefits (reserved day-care places for your little ones) and subsidies/discounts with selected childcare partners

    • Career tracks that can match all expectations (Expert or Manager tracks): we believe in our Qontoers and we want them to progress on their journey at Qonto. And in addition, internal and international mobility is also promoted

    • Access to Moka Care, a digital platform to take care of your mental health

    Meet the team

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    Questions and answers about the offer
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