To follow Qonto's ambition in terms of data we created the Data Department, handling Data Analysis, Engineering, and Science. The data department has grown from 5 to 30 people within two years (and we're still hiring)!

Analytics is key in any business and so it is at Qonto. The Data Analytics team is in charge of developing actionable insights to improve decision-making for customer experience improvements, thereby accelerating customer acquisition and engagement.

As a Data Analyst, you will join a team of 15 other Data Analysts, each of them focusing on supporting one of Qonto's five main departments (Growth, Finance, Ops, Product, Strategy).

👩‍💻🧑‍💻As a Data Analyst at Qonto, you will :

- Create better customer experiences: You will use data to find insights on our clients or our processes to help Qonto provide the best services to its customers.

- Help our teams in their operations: You will make sure Qonto’s teams have the data to make decisions, make actions and monitor their outcome.

- Build and improve the data analytics stack: You will develop sources of truth (data model), design the best metrics for our key business drivers, and promote self-service.

⚙️ What stack you can expect

- Warehouse and SQL: Snowflake ❄️

- ETL: Airflow & dbt

- Data Visualization : Tableau & Metabase

🚧 Examples of projects to come per specialty

💰 Finance

Automating End-of month reporting for finance

Improving our client segmentation and revenue landing prediction

🚀 Growth

Monitoring our acquisition funnel and identifying bottlenecks

Building an attribution model

🧩 Operations

Building performance monitoring dashboards for Customer Support, Anti-money Laundering, and Back office agents

Building global operations dashboard to monitor CSAT, NPS, and Opex

👷 Product

Monitoring newly launched features adoption rate and understanding usage

♟ Strategy

New pricing: defining a migration strategy and monitoring rollout

Building the performance monitoring dashboard for the People team

🤔 What you can expect

• Work in a fast-paced multicultural environment with a strong focus on quality

• Be autonomously in charge of your own project passing through all stages: understanding business needs, modeling, and visualizing data.

• Find solutions for the business needs of different departments: Finance, Growth, Operations, Strategy, Product

• Share Knowledge: among the whole tech team (internal & external talk, weekly meetings, tech monthly) and the community (articles & Meetups)

🤝 Your future Manager

Your manager will be Omar, who is in charge of 3 DA teams: Strategy/People, Product & Growth.

• Their Background? After passing through the best french companies both in the airline & e-commerce industries, within only a year, Omar grew Qonto’s Data Analysts team from 4 generalists to 20+ DA split into 5 specialized teams. He also reached to build robust guidelines for Qonto’s Data project management, Data Visualization, and QA standards.

• During their spare time? He created a podcast on Spotify for giving insights about current data tendencies to freshly DA graduates, he's playing football or even climbing mountains in South America (rumor has it that he reached the top of a Bolivian mountain around 6088m, maybe he was looking for high-quality data, who knows!)

• What do they bring to the team? Together with the Lead Data Analysts, Omar promotes healthy communication between team members, continuously improves the team’s operating system, accelerates all team members’ growth towards proficiency... and chases all sources of waste which can bring down the team’s morale and velocity!

🏅About You

Experience: You have at least a first successful professional experience in data analysis, ideally in a start-up, tech or consulting environment.

Analytical Skills: You are able to understand business problems, curious to dive into detailed data, yet able to zoom out and see the big picture, which allows you to provide actionable insights to your business partners across varied scopes.

Team Player: You are able to work collaboratively across departments: giving credible ETAs and meeting them, helping others…

Good communication and relationship skills: You have great communication skills and know-how to interact with non-technical colleagues

Mastery: You are eager to improve yourself. You know how to challenge needs to really understand them. You are also strong technically (SQL, Data modeling…). Knowledge of Tableau is a huge plus.

Problem Solver: You know how to overcome challenges with solutions that solve problems, without over-engineering.

Languages: You speak English, French is a plus

If you read this far and feel like this could be a great opportunity for you, don't let the imposter syndrome prevent you from applying and hit the button "Apply", we'd really love to hear from you!

🎁 Perks

A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed…

Office & Team Life

- A fully-renovated building in the center of Paris with WeWork services

- The latest equipment from Apple

- Monthly team events

- Free coffee and snacks in the kitchen

All our benefits

- A competitive salary package

- Remote Policy: from 2 days per week to Full remote

- 5 to 10 days off in addition to the legal 25 days

- Alan health insurance, Moka Care to take care of your mental health, and Gymlib for sports and wellness activities

- Swile Card for lunch

- An inclusive environment with a focus on parity: 40% of our teams are women

- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners

- Relocation package and visa sponsorship for international talents (we have 50+ nationalities) including access to Busuu to improve your language skills

- Career tracks and mobility opportunities that can match all expectations

💪 Our hiring process:

- A 60 min video call with one of our Talent Acquisition Managers, to better understand your career plan and answer any questions you may have

- A 60 min video call with your future manager, to be aligned on expectations on both sides and to talk about how you would work together

- A remote exercise to evaluate your skills and give you a taste of what working Qonto could be like

- Video calls or onsite interviews with future team members (optional) to help you understand what working at Qonto is like

- A final video call or onsite interview with the manager of your future Department

Check this article to learn more about the hiring process and we will send you an interview guide so you can best prepare yourself.

On average our process lasts 20 working days and offers usually follow within 48 hours 🤞