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Service Designer

CDI
Paris
Salaire : Non spécifié
Début : 01 avril 2023
Télétravail total
Expérience : > 3 ans
Éducation : Bac +5 / Master

Playgrnd
Playgrnd

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Le poste

Descriptif du poste

WHAT COULD YOU DO?

As an Experience & Service Designer in the playgrnd, you will be in charge of your clients and your team happiness, while bringing genuine consulting & design to leverage Performances & Positive Impact on humans, environment & Society.

DETAILED MISSION

With the help of the team, you support your clients in the design of their services, products & businesses, towards a systemic approach, in order to generate value and impact.

CONSULTING & DESIGN

  • playgrnd’s methodologies deployment (systemic design, human x impact & business oriented), as a referral for clients

  • “Human Knowledge” (User/Customer research), including field exploration, interviews, trends watching, data analysis, personae, journey & experience mapping

  • Strategy including benchmark, market studies, value propositions, business models, and service blueprints

  • Prototyping service’s digital or non digital touchpoints

  • Workshop facilitation (Workshops, collective intelligence)

BUSINESS DEVELOPMENT

  • Detection of potential opportunities while supporting our clients in their innovation strategy

METHODOLOGIES & CULTURE ENHANCEMENT

  • Contribution to the Design knowledge of the team

  • Contribution to methodologies optimization

  • Have a constant watch on market trends, and spot best practices

  • Participation to dedicated conferences

  • Articles writing

MANAGEMENT & COACHING

  • Coaching of junior members of the team

You may hear and say everyday the following words: human first, human centered design, innovation, service design, blueprints, empathy, and of course… “experience = impact”.


Profil recherché

This offer is related to a full time position, both based in Paris (WeWork) & remote. This job may require travels in France and Europe.

YOUR PROFILE?

To become part of the dream-team in the playgrnd:

  • you have a deep interest for humans, environment & society, and want to play a role in a sustainable future for economy

  • you must be open-minded, curious, empathic, passionate, proactive, detailed focus, result oriented, always willing to learn new things

  • you have awesome soft skills

  • you must have 5+ years of experience in a similar role in consulting company / design studio

  • you would be very happy to share your knowledge to the team

  • you speak a very very good english (mandatory, since we deal with international clients) et aussi un très bon français (à l’écrit comme à l’oral)

The playgrnd will welcome people with deep energy and willingness, ready to be part of an adventure.


Déroulement des entretiens

  • 15 minutes interview with CEO, as a first introduction

  • 60 minutes interview to understand your experience, your soft & hard skills, and answer questions about the role & the company

  • A case study

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