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Onsite Sales Trainer

CDI
Porto
Salaire : Non spécifié
Télétravail non autorisé
Expérience : > 4 ans
Éducation : Bac +4

Pandora
Pandora

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Le poste

Descriptif du poste

Porto, Portugal 

Scope - North Area 

  

Reporting to the Training Manager for Western Europe, you will join the training team that is composed of 10 people based in 3 markets - France, Spain, Portugal. This role is based in Porto and will contribute to the creation of training materials as well as ensuring the delivery of training through a variety of channels available. 

  

WHAT YOU WILL DO  

  

The Field 

The Onsite Sales Trainer will primarily be responsible for providing on-the-field coaching and support to store staff, as well as collaborating closely with Regional Sales Managers (RSMs) and District Sales Managers (DSMs) to improve key performance indicators (KPIs) and enhance overall team performance. 

  • Spend 2-3 days per week in-store, providing coaching and mentoring to store staff. 

  • Conduct "flash coaching" sessions to address immediate performance issues and provide real-time feedback. 

  • Collaborate with RSMs to identify areas for improvement and develop action plans to address them. 

  • Provide guidance and support to RSMs in implementing strategies to enhance store performance. 

  • Partner with DSMs to assess team performance and identify opportunities for improvement. 

  • Work in tandem with DSMs to implement initiatives aimed at driving KPI improvement and enhancing overall team effectiveness. 

  

Training Project Management  

  • End-to-end project management (identifying needs; working as a group; implementation of training material)  

  • Use of training tools with our sales teams at collection launches (storytelling, sales arguments)  

  • Creation of toolkits for our sales teams depending on their needs  

  • Creation of training workshops depending on the needs of our teams  

  • Adaptation of Global Training content for the French market  

  

Training (in person and virtually) 

  • Create and develop training content in line with business needs and training cadence  

  • Lead training sessions (from 30 minutes to 2 days long)  

  • Training different sales teams (Owned and Operated Stores, Franchises, Multibrands)  

  • Lead training for specific collection or project launches with other services within Pandora  

  

E-Learning 

  • Adapt Global learning content and update training modules on our training platform  

  • Create new training content for our e-Learning platform (hybrid training, videos, podcasts, etc.)  

  

Administration 

  • Prepare trainings and logistics  

  • Follow up on and analyse training feedback from our colleagues  

  • Follow up on the completion rate of online trainings  

  • Accompany our various teams in their training plans  

  • Accompany new joiners in their training for onboarding with Pandora  

  

Did we get your attention? 

We hope that you feel confident applying, however if you have more questions regarding the role, please contact: 

  

Luca Maselli 

Talent Acquisition Team Iberia 

lumas@pandora.net 

  

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! 

  

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com


Profil recherché

Profile description:

MORE ABOUT YOU 

  

  • Strong experience in on-the-ground training, leading in-person training sessions and managing training projects. 

  • Fluent in Portuguese and English. Spanish or French are a plus. 

  • Knowledge of Canva is a plus. 

  • Expert on MS Office (PowerPoint, Excel, Word). 



We offer:

Porto, Portugal 

Scope - North Area 

  

Reporting to the Training Manager for Western Europe, you will join the training team that is composed of 10 people based in 3 markets - France, Spain, Portugal. This role is based in Porto and will contribute to the creation of training materials as well as ensuring the delivery of training through a variety of channels available. 

  

WHAT YOU WILL DO  

  

The Field 

The Onsite Sales Trainer will primarily be responsible for providing on-the-field coaching and support to store staff, as well as collaborating closely with Regional Sales Managers (RSMs) and District Sales Managers (DSMs) to improve key performance indicators (KPIs) and enhance overall team performance. 

  • Spend 2-3 days per week in-store, providing coaching and mentoring to store staff. 

  • Conduct “flash coaching” sessions to address immediate performance issues and provide real-time feedback. 

  • Collaborate with RSMs to identify areas for improvement and develop action plans to address them. 

  • Provide guidance and support to RSMs in implementing strategies to enhance store performance. 

  • Partner with DSMs to assess team performance and identify opportunities for improvement. 

  • Work in tandem with DSMs to implement initiatives aimed at driving KPI improvement and enhancing overall team effectiveness. 

  

Training Project Management  

  • End-to-end project management (identifying needs; working as a group; implementation of training material)  

  • Use of training tools with our sales teams at collection launches (storytelling, sales arguments)  

  • Creation of toolkits for our sales teams depending on their needs  

  • Creation of training workshops depending on the needs of our teams  

  • Adaptation of Global Training content for the French market  

  

Training (in person and virtually) 

  • Create and develop training content in line with business needs and training cadence  

  • Lead training sessions (from 30 minutes to 2 days long)  

  • Training different sales teams (Owned and Operated Stores, Franchises, Multibrands)  

  • Lead training for specific collection or project launches with other services within Pandora  

  

E-Learning 

  • Adapt Global learning content and update training modules on our training platform  

  • Create new training content for our e-Learning platform (hybrid training, videos, podcasts, etc.)  

  

Administration 

  • Prepare trainings and logistics  

  • Follow up on and analyse training feedback from our colleagues  

  • Follow up on the completion rate of online trainings  

  • Accompany our various teams in their training plans  

  • Accompany new joiners in their training for onboarding with Pandora  

  

Did we get your attention? 

We hope that you feel confident applying, however if you have more questions regarding the role, please contact: 

  

Luca Maselli 

Talent Acquisition Team Iberia 

lumas@pandora.net 

  

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you! 

  

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com

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