RESPONSIBILITIES

In this role, you will:

- Quality:

• Carry out quality checks on all visual and written content of OpenClassrooms courses and paths at different steps in the production process.
• Identify critical control points and preventive measures.
• Monitor the team's performance against our quality standards and identify areas for improvement.
• The document, prioritize and fix content issues reported by our community of students and mentors.

- Processes:

• Identify and communicate relevant KPIs to keep the team informed. 
• Establish and maintain in-house quality procedures, standards and specifications.

- Communication:

• Coordinate and communicate with the Multimedia Learning team and the Instructional design team on a daily basis to ensure quality standards are met.
• Communicate with other quality assurance managers to build a strong synergy.
• Communicate regularly with relevant teams to improve processes and fix content-related issues.
• Act as a catalyst for change and improvement in performance and quality.

REPORTING LINE

Reports to the Head of the Quality Assurance, within the Learning Team.

YOUR BACKGROUND

• Previous experience (2+ years) in a relevant field (Quality Assurance, Instructional Design...)
• Experience in graphic or visual production is a plus
• Experience in Education is a plus
• Advanced level of French and English required, both written and verbal.

 WHY JOIN US

• A work environment and a strong culture built on agility, openness, respect and high quality
• A competitive salary
• Health insurance (“Mutuelle”) monthly fee entirely paid by OpenClassrooms and remote medical consultations for free
• Access to professional development training sponsored by OpenClassrooms
• Pass Navigo entirely paid by OpenClassrooms
• Meal vouchers (Employer contribution at 60%, the max authorised by law)
• Access to the gym for free (Gymlib paid by OpenClassrooms)
• Unlimited days off, and after 1 year at OpenClassrooms, a 1.000€ premium once a year for 15+ days off taken
• “Remote  First” work policy
• A company MacBook / PC

HIRING PROCESS

• The journey starts with the first interview with a member of the Talent Acquisition team
• Then a videoconference with the Manager of the team you are applying to join, and the VP of Learning Team
• This will then be followed by a case study to validate your practical job-related skills 
• For the very final round, you will meet other team members (Brand & Comms, Learning, Employers & Student Success, Finance…)
• Finally, you will be asked to provide us with professional references including contact details. 

Intrigued? We’d love to hear from you! Apply today — we’re standing by for your resume!

Feel free to check our online course How do we work at OpenClassrooms  to get the gist of who we are.

👉 OpenClassrooms is a French hyper-growth company eligible for the French Tech Visa program. That means, for foreign candidates, benefiting from the accelerated procedure to apply for a "Talent Passport" residence permit. There is also a simplified "accompanying family" procedure available for spouses and dependent minor children. More information here. 

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, take up challenges, meet awesome people every week, and change the world, a little bit, every day!