Onepilot is the modern customer care outsourcing solution. Thanks to our proprietary technology, Onepilot support heroes bring reactive, human and personalised answers to our clients’ users 24/7.
Founded in 2020, Onepilot is growing rapidly with dozens of clients across different industries (e-commerce, marketplaces, mobility & delivery…). We’re currently operating in France and plan to launch in the UK in the next few months.
You will find plenty of interesting opportunities within Onepilot in operations, sales and tech.
Some figures about Onepilot:
👉 30% monthly growth
👉 +200.000 tickets solved
👉 2,5m€ seed round raised from top investors
You will be responsible for the product quality: it includes following closely the development processes of features and reviewing them carrefully. In your daily work, you are ensuring the product is always at a good quality standard, you have to be able to take targeted actions to influence technical development if needed
You will give a particular attention to the UX by wireframing and following-up features and modules in order to guide technical development
You will also participate to the roadmap building
👉 First phone call to discuss about the role & your motivation
👉 Case study (take approximately 20min to prepare)
👉 Interview with our CPO
👉Final interview with Adrien (CEO) & Robin (CTO)
👉 Onepilot send you an offer
We’re looking forward to meeting you soon!
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