Key Account Manager - EMEA

  • CDI 
  • Paris
  • Télétravail partiel possible

La tribu



    Le poste

    Key Account Manager - EMEA

    • CDI 
    • Paris
    • Télétravail partiel possible

    À propos

    Créée en 2016, OCUS automatise la production de contenu visuel sur-mesure pour des marques d’envergure mondiale. Pour ça, ils s’appuient sur une communauté mondiale de 20 000 photographes et créateurs d’images. Leur produit recourt à des technologies de pointe qui leur permettent de simplifier et fluidifier le processus de production d’images, tant pour les marques que pour les photographes.

    Aujourd’hui, ils livrent 4000 reportages photographiques chaque semaine pour des clients tels qu’UberEats, Grubhub, Radisson, Booking.com…, et opèrent dans plus de 120 pays.

    En investissant en permanence dans la R&D produit et data, ils visent à créer des contenus intelligents qui atteignent la bonne audience, au bon moment. Ils ont bouclé une levée de fonds de 20M€/24M$ en mars 2021, pour poursuivre leur investissement dans le développement technologique et produit, ainsi que leur expansion sur le marché international.

    Descriptif du poste

    We are looking for an energetic and tenacious Key Account Manager (KAM) to join our growing team in our Paris headquarters. Our KAM will partner with globally located stakeholders and use their deep experience in managing clients and scaling strategic accounts to deliver OCUS’s vision for the EMEA region. This role will report directly to the Global Head of Key Account Management (Paris).


    • Manage a dedicated set of accounts and be responsible for pipeline, performance, forecasting and growth throughout the customer lifecycle.
    • Draw on their well honed account management toolkit to identify, cost, prepare and present upsell and cross sell opportunities to clients.
    • Be immersed in the detail to anticipate and mitigate issues before they arise, turning every challenge into a chance to build a better customer experience.
    • Get under the hood of the customer’s organisation to ensure we are providing the right support at the right time, identifying opportunities to continually grow key partnerships.
    • Be a trusted advisor to key decision makers in your customer’s organisation, act as ‘the voice of the customer’ in strategic internal discussions and be a champion for customer success.
    • Liaise seamlessly between the client and internal teams, delivering structured feedback and ideas on how we can continually improve our services and solutions.
    • Use their deep understanding of the digital content landscape and key verticals to measure, track and analyse metrics that identify challenges and create opportunity for OCUS solutions.
    • Comfortable in ambiguous situations and deadline driven environments, using instinct, experience and data to deliver time sensitive, accurate, high quality outputs.

    Ensuring a diverse and inclusive workplace where we learn from each other is core to OCUS values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

    Profil recherché

    • 6 years in B2B customer facing key account management or consultancy roles
    • 2 years in hyper-growth digital industry; e.g. eCommerce, Marketplace, Travel, Real Estate
    • Solid track record of exceeding individual and team quarterly and annual financial targets
    • Hands-on experience developing account plans and strategies for growth
    • Outstanding interpersonal skills in networking, relationship building and negotiating
    • Fluent English
    • Nice to have: French and / or German

    Déroulement des entretiens

    • 1 talent manager interview - 30’
    • 2 hiring managers interviews - 60’ each
    • 1 peer interview with a Key account manager- 45’
    • 1 interview with Thibaud, our CEO - 45’

    Découvrez l'équipe

    Ce contenu est bloqué
    Le cookie Youtube est obligatoire pour voir ce contenu
    Questions et réponses sur l'offre
    • Ajouter aux favoris
    • Partager sur Twitter
    • Partager sur Facebook
    • Partager sur Linkedin