THE ROLE
We are looking for a dynamic Community Builder/Program Manager to join our Community Team based in Paris. He/she will partner with all stakeholders at OCUS to support international & professional Image Creators Community in their work development.

RESPONSIBILITIES

1. Engage the image creators’ community

• Be the expert and success manager of our community tool: Produce events, educational resources, training courses and content for ongoing engagement, activity and growth of the community
• Develop an editorial calendar to animate discussions on a regular basis among the community
• Build and never stop improving our communication plan to drive the community to our tools/platform
• Be a support for the Brand Team to highlight the Community members in our different communication channels

2. Retain the community

• Connect Image Creators with each other to share best practices & insights that drive product adoption, engagement & retention
• Increase Image Creators loyalty and retention by keeping them informed, felt supported and listened (develop community actions in that way)

3. Be the voice of the image creators community

• Build a strong relationship with the community members, and act as their point of contact on all community related questions
• Create and nurture a continuous feedback loop to advocate for the needs of our community across the company & the different teams

4. Reporting/Tracking

• Identify the key metrics enabling you to track your impact
• Maintain reports and dashboards to track community and action performances.
• Support on developing and optimizing community management processes and programs

PROFILE :

• 3+ years of experience
• Creative background (media, ad agency)
• Customer centric: deep care for the audience (our Image Creators),
• Business level English language skills
• Naturally analytical with quantitative skills, using metrics to back up assumptions, get buy-in for recommendations and drive actions
• Strong communication skills
• Project management skills
• Scale up experience is a plus.

• 1 Talent manager interview (30 min)
• 2 Hiring manager interviews (45 min each)
• 1 interview with our CEO