CRM Specialist (Nestlé Health Science division)
Nestlé Česko

Nestlé Česko

CRM Specialist (Nestlé Health Science division)

L'entreprise

Nestlé Česko

Nestlé Česko

  • Restauration, Epicerie fine
  • > 2000 salariés

Le poste

CRM Specialist (Nestlé Health Science division)

Cette offre a été pourvue !

Who are they?

Nestlé je přední světovou potravinářskou firmou, podnikající v oblasti výživy, zdraví a zdravého životního stylu. Společnost založil Henri Nestlé ve Švýcarsku v roce 1866. V České republice a na Slovensku patří Nestlé jako významnému výrobci a zaměstnavateli dlouhodobě jedno z předních míst v rámci tuzemského potravinářského průmyslu.

Nestlé Česko
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Job description

The food we consume each day has a significant impact on our health. That is why we work to develop scientific methods of boosting health through nutrition. Would you like to contribute to others’ wellbeing? Join our Nestlé Health Science department that strives to make life easier for physicians, nurses, care providers and other healthcare workers. Our aim is to be of assistance mainly to patients.

WHAT YOU CAN EXPECT TO WORK ON:

The role of a CRM Specialist is to support Veeva CRM for the local markets CZ/SK, Poland, Hungary and Romania.

CRM Specialist is responsible for:

  • data quality, cleansing, preparing data for uploads.
  • proper setting of CRM Veeva based on given criteria by each market as set up territories for users, roles, accounts of customers, products, surveys, consents, etc. CRM Specialist role will closely cooperate with Sustain team, SFE managers and Business Analytic Manager in the markets. Documenting procedures and processes
  • functionality, availability and set up of CRM modules: Veeva Engage Meeting (VEM), Veeva Approved Email (VAE) for both markets.
    CRM Specialist would add and test the new content as presentations, documents into the CRM Veeva for VAE/VEM. He/she is responsible to keep the approved content in CRM and make sure the visibility of items for specified teams/group of users. In case of any problem to check the visibility and repair the issue, eg: visibility of content in iPad for users (SRs), functionality of hyperlink for presentations.

Job Description:

  • Lead and Manage to resolution any technical issues within the System
  • Administer Account and Product Master data and provide support to the users of the system to ensure accurate, clean and complete data.
  • Initial reference point in the local market for CRM usage and Activity Based KPIs, reporting / Analytics development and insight
  • Work closely with Sales Force Excellence to ensure territory alignment is optimized and updated
  • Support local SFE managers in the deployment of best practices
  • Cooperation with Global SFE Managers, Performance Development Managers and CRM project managers

YOU ARE A PERFECT FIT IF YOU have these skills and experience:

  • Extensive experience in using Salesforce CRM
  • The ability to solve the problem and provide solution/direction.
  • The ability to manage and implement initiatives in the market.
  • Experience in Project Management
  • Experience in Support Function
  • Able to work autonomously with minimal support
  • Develop the usage of the CRM tools with relevant functionalities and content
  • Uploading media content
  • Business development mindset
  • IT skills: MS Office - Excel (excellent knowledge), PowerPoint and Power BI
  • Fluency in English, in understanding, writing and speaking

Personal abilities:

  • Detail oriented and structured
  • Organizational, communication skills
  • Stress resistant
  • Autonomous
  • Client oriented ‘I want to support the users’

WHY TO JOIN US:

  • We are company with open and supportive environment
  • Friendly proffesional team which will support you
  • We take care about your professional development
  • We can offer an interesting reward package with fixed and flexible remuneration

We can offer an interesting reward package with fixed and flexible remuneration

PLUS
1 week extra holiday, flexi days, flexible working hours, pension fund and life insurance contribution, access to Benefit Plus portal (where you can select from many leisure and wellness benefits), Nestlé Employees’ mobile tariff program and other attractive short & long term offers for Nestlé employees
Are you curios about this position? Do not hesitate to send us your CV. If you have suitable background, we will be pleased to meet you in person.

Benefits

  • Bonuses
  • Cell phone
  • Discount on company products / services
  • Notebook
  • Contributions to the pension / life insurance
  • Flexible start/end of working hours
  • Meal tickets / catering allowance
  • Holidays 5 weeks
  • Educational courses, training
  • Company catering
  • Cafeteria
  • Refreshments on workplace
  • Occasional work from home
  • Corporate events
Nestlé Česko

Nestlé Česko

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