Who we are?

Started in France in 2016, Mytraffic uses the power of reliable, dynamic and tangible traffic data insights (pedestrian/vehicle) in our SaaS platform to help companies take quicker and better decisions.

We already serve more than 300 customers in many different sectors (retail, real estate, consulting companies, cities…) all over Europe to help them expand their businesses, analyze or predict performances of investments, understand their customers’ habits, benchmark their results with competition…

Mytraffic is a hyper growing scale up (+130%/year) supported by a 10 Millions € Series A fundraising round with Alven and Kernel Investissements in September 2021 to finance its European expansion.

Missions

Our product team is growing and we are looking for a talented Product Owner to lead the Client Satisfaction Squad.

At Mytraffic, providing accurate and reliable data to our clients is at the core of our DNA and the Client Satisfaction squad is at the center of this topic. Reporting to one of our Product Managers on the Data side, you will be responsible for ensuring the best in class follow-up regarding our data quality. 

On a day to day basis, you will have the opportunity to:

- Reach out to our clients, gather their feedback and pains regarding data quality

- Support the Customer Success Team in their day to day job regarding data quality so the client satisfaction rises.

- Be the point of contact for all product questions with the squad

- Manage the team’s backlog in line with the priorities defined with our Customer Success Team.

- Deeply understand our algorithms that are mytraffic secret sauce 

- Investigate and define the best solutions alongside side with your technical peers to ensure continuous data quality in the product

- Follow the delivery of those solutions along with the technical team members

- Become a strong advocate to promote high data quality approach in the organization

What we offer

- A competitive salary because we aim for excellence and we are looking for the best profiles 4 days per year where you can use your time for a charity because at Mytraffic we also want to have an impact in our communities

- Team building events like one week with all the team in an idyllic location because team spirit is one of Mytraffic’s core value

- Opportunity to grow and develop new skills through workshops like “Feedback culture”, “Women in leadership” or “Nonviolent communication”

- We joined the Parental Act and we offer to the second parent one month of parental leave fully paid

You’re the perfect match if…

- You have 2/3 years experience as product owner or project manager

- You have a strong empathy toward clients and users

- You are organized and work well with development team

- You have great communication skills You are a natural problem solver

- You adapt to your audience and easily articulate complex problems for everyone to understand

- You strongly believe in data driven decision-making

- You can seamlessly work in French or English

Recruitment Process

- HR interviews to discuss the fit with the company culture with Samy (Talent Acquisition Manager) and Justine (HR Director)

- Product interviews to understand mytraffic product and share about your experience and skills with Laura (CPO) and Pauline (Data Product Manager)

- Customer teams interview to better understand our clients problematics with Anne-Laura (Head of Customer Success)

- One final interview with Hakim, our CEO