French speaking Call Center Agent
Stage
Rome
Salaire : Non spécifié
Télétravail non renseigné
Expérience : < 6 mois
Questions et réponses sur l'offre
Le poste
Descriptif du poste
Job Description
Customer Lifecycle Management Agent
Internship, 40 hours per week, Monday-Friday
Rome, hybrid
Are you an automotive fan? Do you enjoy providing the best solutions for customers? MSXI has the job for you!
MSX is looking for a proactive and enthusiastic Customer Lifecycle Management Agent to join our team in Rome.
The Role
As part of our team, you will manage customer inquiries, communicate with customers using different platforms. Your key tasks will be:
- ·Answering customers inquires
- Ensuring customer satisfaction and manage follow-ups
- Optimize follow-up processes to improve customer satisfaction
- Define and implement targeted sales strategies for individual dealers
About you
We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal Call Center Agent has a Bachelor’s degree in Economics, Communication or similar, as well as:
- Computer literacy, especially MS Office
- Fluent level of English adn French
- Previous experience in contact with customers is considered a huge plus
- Great problem-solving and communication skills
- Experience of planning complex schedules of activities
If you’re ready to make an impact and contribute to our company’s success, apply now!
What’s in it for you?
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.
In joining MSX, you can enjoy:
- Company laptop and phone
- Lunch voucher
- Internal parking
Working pattern:
- 40 hours per week, stage
- Monday – Friday
- Rome - hybrid
Additional Information
MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Profil recherché
Job Description
Customer Lifecycle Management Agent
Internship, 40 hours per week, Monday-Friday
Rome, hybrid
Are you an automotive fan? Do you enjoy providing the best solutions for customers? MSXI has the job for you!
MSX is looking for a proactive and enthusiastic Customer Lifecycle Management Agent to join our team in Rome.
The Role
As part of our team, you will manage customer inquiries, communicate with customers using different platforms. Your key tasks will be:
- ·Answering customers inquires
- Ensuring customer satisfaction and manage follow-ups
- Optimize follow-up processes to improve customer satisfaction
- Define and implement targeted sales strategies for individual dealers
About you
We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal Call Center Agent has a Bachelor’s degree in Economics, Communication or similar, as well as:
- Computer literacy, especially MS Office
- Fluent level of English adn French
- Previous experience in contact with customers is considered a huge plus
- Great problem-solving and communication skills
- Experience of planning complex schedules of activities
If you’re ready to make an impact and contribute to our company’s success, apply now!
What’s in it for you?
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.
In joining MSX, you can enjoy:
- Company laptop and phone
- Lunch voucher
- Internal parking
Working pattern:
- 40 hours per week, stage
- Monday – Friday
- Rome - hybrid
Additional Information
MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
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