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CSM / Project manager in Cybersecurity / Automation

Alternance(12 à 24 mois)
Salaire : Non spécifié
Début : 03 septembre 2023
Télétravail fréquent
Éducation : Sans diplôme

Mindflow
Mindflow

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Le poste

Descriptif du poste

Orchestrate and automate cyber operations in a variety of business and enterprise contexts.

This role is ideal for any versatile, motivated, resourceful individual who is eager to experience all the inner workings of a growing start-up with impact on enterprise cybersecurity.

This internship/professional contract could lead to a pre-employment position.

As CSM, you will be responsible for helping customers adopt Mindflow through a seamless adoption journey and a top-class customer service experience to maximize their satisfaction.

It’s a perfect mix between tech and relationship with client.

Customer Onboarding

  • Educate your client by delivering demo and training of Mindflow’s product

  • Set your clients up for success: Establish critical goals/KPIs

  • Create a flowing customers adoption journey

Customer Advocacy

  • Be Mindflow’s expert and proactively monitor your client’s KPIs to drive adoption & value

  • Be the voice of the customer to the Product and Marketing team

  • Collaborate closely with the Sales and Engineering Teams on a day-to-day basis to solve your customers problem and help them reach their objectives

Cyber consulting

  • Automate and orchestrate cybersecurity operations hand in hand with analysts and CISOs from scale-ups to large enterprises

Profil recherché

  • You’ve had (or want) experience with project management and client facing

  • You know Cyber topics or know how to code

  • Knowing English and French is important to communicate effectively with the team

That’s it.

If you feel like this offer could be for you, but you are not sure, send your application anyway.

We answer to everyone !!!

Perks

  • A flexible and remote-friendly environnement. From France and Europe! (50% of the team are parents and love the Mindflow work policies).

  • An attractive compensation, with pre-seed early equity at stake.

  • An ideal playing field: traction, product with top feedback & legitimacy, a market to take.

  • The advantages of an early stage startup: great freedom of means, tools, many possible playgrounds, great speed to learn, test, and innovate.

  • without the usual disadvantages such as lack of means or low salary: Mindflow has healthy finances to offer great pay and the best tools to perform.

  • A ship that will sail : this is a unique career opportunity for the person who will join us. We are growing fast and steady. (hiring 50 people in the next 18 months)


Déroulement des entretiens

  • Intro call (30 min)

  • Call Team Lead (45 min)

  • Use case (1h)

  • Founder call (30 min)

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